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I think I have this same issue with my 2002. I put the top up but the clamshell would not close completely. I was able to pop off the black pushrods so I could lower the clamshell, but the top won't go up or down (I can't get to the red ones with the top up). I noticed that one of the cables seems to be trying to work (I can feel it trying to move) but the other cable is not doing anything.
Does this sound like the same problem?
How does the repair differ on a 2002?
Any help is appreciated because I am out of town and I don't have my service manual with me.
Thanks!
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2002 Porsche Boxster
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