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Old 09-04-2012, 12:36 PM   #1
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I need to chimed in on this posting, we had sold many of these Boxter 97-99 2.5L and Boxster & S 00-04 2.7/3.2L Test Pipes through this forum and E-Bay/Web-site sales all with good reviews and feedbacks.

I had a good discussion with our sales rep George about this complaints and found out:

jittsl had a 1998 Boxster 2.5L using a unknown Header and with 2002 Boxster Rear Exhaust section, ended up purchased our Test Pipes for Boxster 97-99 2.5L Test Pipes through our web-site on August 15th

Now this is the issue, if you are fitting 2000-Up exhaust you will need to use Test Pipes from 00-04 2.7/3.2L applications to be compatible with the fitment. As far as the Headers for 97-99 2.5L and 00-04 2.7/3.2L are the same specs with difference of O2 sensor bungs.

Hope this clears up the issues and questionable quality and fitment with our Top Speed Pro-1 products.

FYI:
97-99 Boxster 2.5L Test Pipes
http://www.topspeedauto.com/ProductCart/pc/viewPrd.asp?idcategory=293&idproduct=2843

00-04 Boxster 2.7/3.2L Test Pipes
http://www.topspeedauto.com/ProductCart/pc/viewPrd.asp?idcategory=293&idproduct=2844

We will issue jittsl refund back subject to our standard return policy.

Our company is responsible and reputable seller, we have nothing to hide and will stand up to our rights.


Thank you


Best Regards,

Che
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www.topspeedauto.com
http://stores.ebay.com/TOP-SPEED-PRO-1-PERFORMANCE/_i.html?_nkw=porsche+&_cqr=true&_nkwusc=porche&_si d=24549228&_rdc=1
http://www.facebook.com/profile.php?id=100001535057084

Last edited by delubozparts; 09-04-2012 at 12:40 PM.
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Old 09-04-2012, 01:16 PM   #2
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Quote:
Originally Posted by delubozparts View Post
I need to chimed in on this posting, we had sold many of these Boxter 97-99 2.5L and Boxster & S 00-04 2.7/3.2L Test Pipes through this forum and E-Bay/Web-site sales all with good reviews and feedbacks.

I had a good discussion with our sales rep George about this complaints and found out:

jittsl had a 1998 Boxster 2.5L using a unknown Header and with 2002 Boxster Rear Exhaust section, ended up purchased our Test Pipes for Boxster 97-99 2.5L Test Pipes through our web-site on August 15th

Now this is the issue, if you are fitting 2000-Up exhaust you will need to use Test Pipes from 00-04 2.7/3.2L applications to be compatible with the fitment. As far as the Headers for 97-99 2.5L and 00-04 2.7/3.2L are the same specs with difference of O2 sensor bungs.

Hope this clears up the issues and questionable quality and fitment with our Top Speed Pro-1 products.

FYI:
97-99 Boxster 2.5L Test Pipes
TOP SPEED AUTO ACCESSORIES, INC.

00-04 Boxster 2.7/3.2L Test Pipes
TOP SPEED AUTO ACCESSORIES, INC.

We will issue jittsl refund back subject to our standard return policy.

Our company is responsible and reputable seller, we have nothing to hide and will stand up to our rights.


Thank you


Best Regards,

Che
I had zero issue installing a set of TopSpeed bypass pipes last weekend. In my experience, I had to insert the tail end of the pipe into the muffler and and then align the front. The alignment took some time to get perfect because of the tight working area. The pipes does increase the flow dramatically as my exhaust is noticeably louder. I'm happy with the results and happy having not spent $300+ more on two pipes from another manufacturer.

By the way, there is a video by another member regarding the installation and how he had to have a muffler shop cut two tack welded bolts in order to install. I found this to be not the case. The nuts were tack welded but the bolts still turned. All you need is a simple socket set and a long socket extension to reach two bolts.
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Old 09-04-2012, 03:11 PM   #3
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Originally Posted by Boxster586 View Post
I had zero issue installing a set of TopSpeed bypass pipes last weekend. In my experience, I had to insert the tail end of the pipe into the muffler and and then align the front.

By the way, there is a video by another member regarding the installation and how he had to have a muffler shop cut two tack welded bolts in order to install. I found this to be not the case. The nuts were tack welded but the bolts still turned. All you need is a simple socket set and a long socket extension to reach two bolts.
Im glad you had no issue.

Yours however must be different from mine. Mine have no adjustment at the front. There is a welded flange that that bolts up to the rear of the headers and that's it. Likewise mine have no tacked in nuts.
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Old 09-04-2012, 03:29 PM   #4
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Originally Posted by Jittsl View Post
Im glad you had no issue.

Yours however must be different from mine. Mine have no adjustment at the front. There is a welded flange that that bolts up to the rear of the headers and that's it. Likewise mine have no tacked in nuts.

I have a 2003 base with a 2.7 engine with factory headers and factory primary cats. The flanges are NOT adjustable. I just had to install the end of the test pipes into the muffler first and then twist the pipes so that the holes in the flanges line up.

Sorry you had a tough time with your set up......it sure takes the fun out of modding these great cars when issues like yours come up. I Hope things work out for you in the end because I sure like the way my car sounds after the install.

Best of luck to you.
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Old 09-04-2012, 04:45 PM   #5
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Things are already sorted for me so no issue. I just don't like be taken advantage of by anyone and I don't want my fellow 986s to fall into the same trap as I did.

What I don't think our friends at topspeed recognize is that had if I had not been treated like an **************************** by them then I would have never said a word. If the response had been "gee, sorry to hear your having an issue, please send them back and we'll try and figure out what's going on" instead of "we sell hundreds of these and we never have an issue and so there must be something wrong with your car!" then I wouldn't have a complaint. These people might be fine to work with when things go right, but they are pricks when they don't and I wish them nothing but ill.
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Old 09-04-2012, 03:06 PM   #6
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Quote:
Originally Posted by delubozparts View Post
I need to chimed in on this posting, we had sold many of these Boxter 97-99 2.5L and Boxster & S 00-04 2.7/3.2L Test Pipes through this forum and E-Bay/Web-site sales all with good reviews and feedbacks.

I had a good discussion with our sales rep George about this complaints and found out:

jittsl had a 1998 Boxster 2.5L using a unknown Header and with 2002 Boxster Rear Exhaust section, ended up purchased our Test Pipes for Boxster 97-99 2.5L Test Pipes through our web-site on August 15th

Now this is the issue, if you are fitting 2000-Up exhaust you will need to use Test Pipes from 00-04 2.7/3.2L applications to be compatible with the fitment. As far as the Headers for 97-99 2.5L and 00-04 2.7/3.2L are the same specs with difference of O2 sensor bungs.

Hope this clears up the issues and questionable quality and fitment with our Top Speed Pro-1 products.

FYI:
97-99 Boxster 2.5L Test Pipes
TOP SPEED AUTO ACCESSORIES, INC.

00-04 Boxster 2.7/3.2L Test Pipes
TOP SPEED AUTO ACCESSORIES, INC.

We will issue jittsl refund back subject to our standard return policy.

Our company is responsible and reputable seller, we have nothing to hide and will stand up to our rights.


Thank you


Best Regards,

Che
Hey Che, I guess you can't read either. I stated quite clearly above that I have 98 headers on my 98 Boxster. George (who i suspect is simply lieing to cover his arse) knew this as I told him this about 10 times. For the record (and if you had ever bothered to find out the difference you would know this) you cannot fit the test pipes from an 02 at all to a 98. The mounting flanges are upside down and it would not start to install. Did George show you the many photos I sent him?

I really don't care how many of these systems you have sold without complaint I know the following: the pipes you sent me do not fit on a 98 that is running stock headers (which is not to say that they don't work if they are installed with your headers). I have already sent an email to George that he verifies against a stock 98 cat because the ones you sent me end up installing with their terminations at different angles and different widths as well as hitting the bottom support member of the suspension.

I think in all fairness that you should explain what you mean by "we have nothing to hide and will stand up to our rights" and "subject to Our standard return policy". In my case it meant you keep your profit margin (as a 20% restocking fee charged to me) and that I should pay for transportation in both directions. WHO exactly is even considering my rights?

If you would like to get your facts straight and actually know what you are talking about before you put your BS up on the forum feel free to call me. You've always had my phone number. Until we have sorted this out I stand by everything I said in my original post.
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Old 09-05-2012, 08:44 AM   #7
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No need to insult my reading skills, I've supposed your reading skills are just as good as mine.

Everything I had posted are gathered based on what I had on records and informations exchanged between you and George.

Regardless, refund will issue back to your Pay-pal account today. We all move on separate ways. Thank you !



Quote:
Originally Posted by Jittsl View Post
Hey Che, I guess you can't read either. I stated quite clearly above that I have 98 headers on my 98 Boxster. George (who i suspect is simply lieing to cover his arse) knew this as I told him this about 10 times. For the record (and if you had ever bothered to find out the difference you would know this) you cannot fit the test pipes from an 02 at all to a 98. The mounting flanges are upside down and it would not start to install. Did George show you the many photos I sent him?

I really don't care how many of these systems you have sold without complaint I know the following: the pipes you sent me do not fit on a 98 that is running stock headers (which is not to say that they don't work if they are installed with your headers). I have already sent an email to George that he verifies against a stock 98 cat because the ones you sent me end up installing with their terminations at different angles and different widths as well as hitting the bottom support member of the suspension.

I think in all fairness that you should explain what you mean by "we have nothing to hide and will stand up to our rights" and "subject to Our standard return policy". In my case it meant you keep your profit margin (as a 20% restocking fee charged to me) and that I should pay for transportation in both directions. WHO exactly is even considering my rights?

If you would like to get your facts straight and actually know what you are talking about before you put your BS up on the forum feel free to call me. You've always had my phone number. Until we have sorted this out I stand by everything I said in my original post.
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John (Che) Lin
www.topspeedauto.com
http://stores.ebay.com/TOP-SPEED-PRO-1-PERFORMANCE/_i.html?_nkw=porsche+&_cqr=true&_nkwusc=porche&_si d=24549228&_rdc=1
http://www.facebook.com/profile.php?id=100001535057084

Last edited by delubozparts; 09-05-2012 at 10:58 AM.
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Old 09-05-2012, 03:01 PM   #8
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Originally Posted by delubozparts View Post
No need to insult my reading skills, I've supposed your reading skills are just as good as mine.

Everything I had posted are gathered based on what I had on records and informations exchanged between you and George.

Regardless, refund will issue back to your Pay-pal account today. We all move on separate ways. Thank you !
I have no idea what you even mean by the the first paragraph so I will ignore it

Regarding your second paragraph: So now that you know different when do you plan to retract the misrepresentations? You must have figured out that the fault lies with your equipment and not with my 2.5 fitted with the stock headers and has nothing to do with me ordering the wrong parts. If not then look again at the photos I sent you.

Your third paragraph is a half truth as well isn't it? What you sent me was $41.32 short of a refund. If I add the $12 it cost me to return the goods to you that means, in all, I payed $53.32 for the pleasure of spending a couple of hours trying to fit the garbage you sent me. You also never bothered to offer any explanation as to what caused the pipes to not fit (other than the untruth that there is something wrong with my car). My guess is that they are already back on the shelf waiting for the next dumb bastard to order a set with you.

Good luck in the future with your business (term applied very loosely). I'm sure your very proud of what you probably see as a win. And yes we will be going our separate ways and so will everybody else I can persuade to look elsewhere.
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Old 09-05-2012, 03:50 PM   #9
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Quote:
Originally Posted by Jittsl View Post
I have no idea what you even mean by the the first paragraph so I will ignore it (You knew exactly what I meant )

Regarding your second paragraph: So now that you know different when do you plan to retract the misrepresentations? You must have figured out that the fault lies with your equipment and not with my 2.5 fitted with the stock headers and has nothing to do with me ordering the wrong parts. If not then look again at the photos I sent you.

(you can always represent something and to be misleading, arrest my case)


Your third paragraph is a half truth as well isn't it? What you sent me was $41.32 short of a refund. If I add the $12 it cost me to return the goods to you that means, in all, I payed $53.32 for the pleasure of spending a couple of hours trying to fit the garbage you sent me. You also never bothered to offer any explanation as to what caused the pipes to not fit (other than the untruth that there is something wrong with my car). My guess is that they are already back on the shelf waiting for the next dumb bastard to order a set with you.

(The return Test Pipes are all used & scratched up, Our return Policy stated clearly about 20% Re-stocking fees to cover our cost on shipping, Pay-pal fees etc.)

(All members on this forum are smart and educated, please don't insult members that had purchased or will purchase our products in future are dumb bastard )



Good luck in the future with your business (term applied very loosely). I'm sure your very proud of what you probably see as a win. And yes we will be going our separate ways and so will everybody else I can persuade to look elsewhere.
(Thank you, we don't need luck to stay in business for 17 years and still going. Our business are built upon trust and return customers by word of mouth referrals. Obviously not with you)

I'm done replying on this posting, you can post what ever you like to vent out.
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www.topspeedauto.com
http://stores.ebay.com/TOP-SPEED-PRO-1-PERFORMANCE/_i.html?_nkw=porsche+&_cqr=true&_nkwusc=porche&_si d=24549228&_rdc=1
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Last edited by delubozparts; 09-05-2012 at 05:13 PM.
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