How to handle this....

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How to handle this....

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07-17-2014, 03:38 PM

#14

JayG

On the slippery slope

Join Date: Mar 2014

Location: Austin and Palm Springs

Posts: 3,799

Garage

yes, start out nice, but a little perturbed. Bump it to the service manager and then the General Manager if needed. Remind them that their mistake not only damaged your car, but could have caused an accident where you and others could have been badly injured or killed

If that get you nowhere, become a VERY squeaky wheel. File a complaint with the Automotive consumer agency, etc. Call Toyota and be really mad

Hopefully they will take care of you right away as it was their major screw up

And of course had it be a Porsche dealer, it never would have happened

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