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Old 07-17-2014, 02:38 PM   #14
JayG
On the slippery slope
 
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Join Date: Mar 2014
Location: Austin and Palm Springs
Posts: 3,793
Garage
yes, start out nice, but a little perturbed. Bump it to the service manager and then the General Manager if needed. Remind them that their mistake not only damaged your car, but could have caused an accident where you and others could have been badly injured or killed

If that get you nowhere, become a VERY squeaky wheel. File a complaint with the Automotive consumer agency, etc. Call Toyota and be really mad

Hopefully they will take care of you right away as it was their major screw up

And of course had it be a Porsche dealer, it never would have happened
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