Do you love, like, or hate your local Porsche dealer?

[bar10dah]

I enjoy going to Jack Ingram Porsche in Montgomery, AL. However, the only thing I've ever had done there was activate my child seat harness. Cost me 0.5 hours at $99/hr shop rate. Well, that and buy a few items from their parts counter. Usually stuff I couldn't find on Pelican's website.

This particular dealer is attached to an Audi, Volvo, and VW dealer, and they only have one Porsche mechanic. But, he does seem to know his job well. The Porsche service writer (the previous one) is also the Audi, and Volvo service writer. And I believe his primary knowledge is in Volvo. He was only involved with and learning Porsches for the past few years. They just hired a Porsche specific service writer, who seems like a nice enough guy. I got to talk to him a bit but don't yet know his experience with Porsche.

They had an art exhibit a couple weeks ago, which they invited their customers to. Very nicely catered and had a nice band. Pretty cool event, amidst all the Porsches and Audis in the showroom. Even got to meet Mr. & Mrs. Jack Ingram. Nice folks.

If I had major work to do, or something I couldn't handle, I wouldn't hesitate to bring my '99 Box there.

[Topless]

Over the years I have developed relationships with Circle Porsche of Long Beach, Walters Riverside, and Pacific Porsche Torrance. All are good guys and support our PCA club events generously. A dealership is a business and is very interested in sales and service of new and recently used cars. That is their focus and what they do best. They will never be all things to all people.

I do buy parts from dealerships as needed but for service or repairs, I go to 911 Design in Montclair or Callas Rennsport in Torrance. Both shops are better equipped to handle the specialty needs of a car with motorsport leanings that is long out of warranty. Give em a try.

[husker boxster]

I love Woodhouse. They're competitively priced, don't rip you off with stupid charges and treat you like someone special. When I had the Boxster in this summer for warranty work on the water pump, the SM told me when I picked her up that he fixed the window rattle. He did this on his own, I never said that was an issue. Earlier this yr they were hosting a spring get together and the SM asked if I wanted to watch while they did an IMS replacement (they're authorized to do the LN conversion). You always leave Woodhouse feeling good.

[tonycarreon]

Originally Posted by husker boxster

I love Woodhouse. They're competitively priced, don't rip you off with stupid charges and treat you like someone special. When I had the Boxster in this summer for warranty work on the water pump, the SM told me when I picked her up that he fixed the window rattle. He did this on his own, I never said that was an issue. Earlier this yr they were hosting a spring get together and the SM asked if I wanted to watch while they did an IMS replacement (they're authorized to do the LN conversion). You always leave Woodhouse feeling good.

if that's the same place i'm thinking of (off of 80) then...

back over the summer i was on my way to denver and passing through nebraska. i had been having issues with my ignition switch (natch) but figured it would be fine to get me round-trip from MD to Denver. i stopped in lincoln to get some gas and i didn't think i would get the car started. i ended up calling the porsche dealer in omaha. i told him i was from out of town passing through. he offered to pick the car up, bring it back to the dealership, find me a hotel room and bump an appointment to fit me in. sadly they didn't have the housing in stock so it would have been monday before they could get to it (i called on friday). i remember thinking after the call that i felt like i was treated like a long-time customer even though he knew he'd never see my car again.

we even joked about the fact that all the dealer could do is replace it with the actual housing, and he mentioned that i could buy the audi part online much cheaper than the porsche part and do it myself. i told him i already knew that and we both laughed.

most other shops would have simply said "bring it in and we'll see when we can get to it."

[husker boxster]

Originally Posted by tonycarreon

if that's the same place i'm thinking of (off of 80) then...

back over the summer i was on my way to denver and passing through nebraska. i had been having issues with my ignition switch (natch) but figured it would be fine to get me round-trip from MD to Denver. i stopped in lincoln to get some gas and i didn't think i would get the car started. i ended up calling the porsche dealer in omaha. i told him i was from out of town passing through. he offered to pick the car up, bring it back to the dealership, find me a hotel room and bump an appointment to fit me in. sadly they didn't have the housing in stock so it would have been monday before they could get to it (i called on friday). i remember thinking after the call that i felt like i was treated like a long-time customer even though he knew he'd never see my car again.

we even joked about the fact that all the dealer could do is replace it with the actual housing, and he mentioned that i could buy the audi part online much cheaper than the porsche part and do it myself. i told him i already knew that and we both laughed.

most other shops would have simply said "bring it in and we'll see when we can get to it."

Yes, that would be Woodhouse.