Durametric Won't Connect

[particlewave]

Thanks for the suggestions.
I ran some updates on the laptop last night and will try again shortly. My guess is that I'll have to contact Durametric.

Edit: the windows updates didn't solve the issue.

[jb92563]

Just a thought, the USB ports on my Laptop have multiple standards ie USB3 and USB2 which can operate at different speeds.

You might want to try all your USB ports just on the outside chance that some ports may stand a better chance of working than others.

[jpc763]

Originally Posted by particlewave

Thanks for the suggestions.
I ran some updates on the laptop last night and will try again shortly. My guess is that I'll have to contact Durametric.

Edit: the windows updates didn't solve the issue.

Particlewave,

Did you get this resolved? I am having issues with my alarm and ran the durametric last night and although I don't get the error you are seeing, it appears that my durametric is not communicating.

Here is a pic of what I see with the alarm module.





I noticed that I did not have .NET 2.0 downloaded so I am now downloading it and will try again.

EDIT - The install said I already had it so now I am at a loss.

John