Would this fix be acceptable to you?

[Meat Head]

I think you guys are missing the point. His headlights matched before someone backed into him. Why should he have to deal with his car looking goofy because the headlights don't match??? He shouldn't have to waste his time and money purchasing products and buffing out the existing headlight either. He did not cause the problem. It should be made to look as good or better than it did before the incident.


My opinion......That is ABSOLUTELY, POSITIVELY, NOT ACCEPTABLE!!!

[PorscheBound]

Originally Posted by Meat Head

I think you guys are missing the point. His headlights matched before someone backed into him. Why should he have to deal with his car looking goofy because the headlights don't match??? He shouldn't have to waste his time and money purchasing products and buffing out the existing headlight either. He did not cause the problem. It should be made to look as good or better than it did before the incident.


My opinion......That is ABSOLUTELY, POSITIVELY, NOT ACCEPTABLE!!!

I work at a bodyshop and deal with complaints like this all the time. The common sense answer is yes the insurance company should make your car match. Unfortunatley the insurance company will not replace the other headlight if it was not damaged in the accident. They only fix what was damaged. They have no control over a faded headlight. Reality of it is, you can buff that passenger headlight back to new. We do it everyday here. We take 1500 grit sandpaper to it to get rid of all the oxidation, follow it up with rubbing compound, then plastic polish. Looks like new everytime. It will however come back overtime. Just letting you know that unless you get into the upper management of which ever insurance company you are dealing with, you probably will not get your other headlight replaced. Just basing my opinion on what I deal with on a daily basis. Hopefully you are a lucky one and get it approved.

[tonycarreon]

Originally Posted by PorscheBound

I work at a bodyshop and deal with complaints like this all the time. Reality of it is, you can buff that passenger headlight back to new. We do it everyday here.

where in MD? my passenger light was replaced a few years ago, and the driver's side is a little more hazy now. i've tried to do it myself, but since i don't have the patience, would rather someone "professional" take care of it.

[PorscheBound]

Originally Posted by tonycarreon

where in MD? my passenger light was replaced a few years ago, and the driver's side is a little more hazy now. i've tried to do it myself, but since i don't have the patience, would rather someone "professional" take care of it.

We are right here in Frederick. Zamora's Autobody. I see you are from Frederick so it shouldnt be too bad for you. We are off of English Muffin Way which is in the industrial area of Frederick.

Edit: Just make sure the haze is on the outside. If it seems to be on the inside then we cant really do anything about that.

[seventythree]

Originally Posted by Meat Head

My opinion......That is ABSOLUTELY, POSITIVELY, NOT ACCEPTABLE!!!

May be so, but the law works differently. "One cannot benefit from the misfortune of someone else." This I learned back when I was a poor college student. I had a car with pretty oxidized paint all over. Someone backed into my front fender. Being very obvious that just painting that fender would leave the car looking pretty funny, I tried to argue for a complete paint job. The legal response was that the oxidized paint on the rest of my car was really my responsibility. Paint is a wear item and I had simply worn out the paint on my car.
The same is true bout the sheen on the passenger side headlight. The OP can certainly try, but there is no legal basis for anyone other that the owner being responsible for it. However, ask nicely and someone might be able to get you what you want as a "customer satisfaction" gesture.