Quote:
Originally Posted by Meat Head
I think you guys are missing the point. His headlights matched before someone backed into him. Why should he have to deal with his car looking goofy because the headlights don't match??? He shouldn't have to waste his time and money purchasing products and buffing out the existing headlight either. He did not cause the problem. It should be made to look as good or better than it did before the incident.
My opinion......That is ABSOLUTELY, POSITIVELY, NOT ACCEPTABLE!!!
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I work at a bodyshop and deal with complaints like this all the time. The common sense answer is yes the insurance company should make your car match. Unfortunatley the insurance company will not replace the other headlight if it was not damaged in the accident. They only fix what was damaged. They have no control over a faded headlight. Reality of it is, you can buff that passenger headlight back to new. We do it everyday here. We take 1500 grit sandpaper to it to get rid of all the oxidation, follow it up with rubbing compound, then plastic polish. Looks like new everytime. It will however come back overtime. Just letting you know that unless you get into the upper management of which ever insurance company you are dealing with, you probably will not get your other headlight replaced. Just basing my opinion on what I deal with on a daily basis. Hopefully you are a lucky one and get it approved.