How do you stop tire mounting damage?

[Ghostrider 310]

Originally Posted by ekam

Paying $20 to an imbecile won't make him any smarter. It's better to take it somewhere else that have people know what they're doing.

I did a lot of tires in my life, twenty in cash to a guy who might enjoy a cold twelve that night on your coin means more than you think. Mechanics are not imbeciles, they solve problems every day and can repair numerous household items with ease. I have saved countless thousands at home and on my ride based on lessons I was taught young. Lastly, human pride in doing a good job is ingrained in the human not the occupation, reward works, I know my bonus structure got my attention.

[ekam]

Originally Posted by Ghostrider 310

I did a lot of tires in my life, twenty in cash to a guy who might enjoy a cold twelve that night on your coin means more than you think. Mechanics are not imbeciles, they solve problems every day and can repair numerous household items with ease. I have saved countless thousands at home and on my ride based on lessons I was taught young. Lastly, human pride in doing a good job is ingrained in the human not the occupation, reward works, I know my bonus structure got my attention.

First off, not all tire shops are the same, some caters to daily drivers and some caters to enthusiasts and the price they charge reflects that. Quality of work will not change if you throw them an extra $20 as they change few hundred tires a day.

In this economy, throwing cash in people's face might make you look arrogant and he'll probably add a few extra scratch on the wheels just because you're special.

[David Wildrick]

The Discount Tire store manager was very apologetic. He sent the wheel out for refinishing at his expense. He claims that the steel wheels that pass through their mounting machines leave metal particles in the plastic that contacts the rims, and that is what scratched my paint. Said he just became manager of this store and will have new plastic installed. I’m not holding my breath and will not be back to chance it.

Guess I’ll take MNICEBOX’s advice and get more specific recommendations for a tire place from local P-car owners here in Houston.

Thanks for all the input from everyone.

[BYprodriver]

Originally Posted by David Wildrick

The Discount Tire store manager was very apologetic. He sent the wheel out for refinishing at his expense. He claims that the steel wheels that pass through their mounting machines leave metal particles in the plastic that contacts the rims, and that is what scratched my paint. Said he just became manager of this store and will have new plastic installed. I’m not holding my breath and will not be back to chance it.

Guess I’ll take MNICEBOX’s advice and get more specific recommendations for a tire place from local P-car owners here in Houston.

Thanks for all the input from everyone.

Mistakes will happen, what counts is how it is handled after the mistake. Sounds to me like a resonable explanation & best outcome you could have asked for. I would be inclined to go back there, you know the manager will remember you & be extra carefull next time.