03-09-2012, 03:39 AM
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#1
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Ex Esso kid
Join Date: Dec 2005
Location: NY
Posts: 1,605
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Get to the tire tech and tell him there's a crisp $20 in his pocket for being extra careful and producing a scratch free result. I do it even where I know they will be careful; a box of doughnuts on the way in a another low key way to say "look out for my ride".
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03-09-2012, 05:44 AM
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#2
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Registered User
Join Date: May 2008
Location: Toronto
Posts: 2,656
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Quote:
Originally Posted by Ghostrider 310
Get to the tire tech and tell him there's a crisp $20 in his pocket for being extra careful and producing a scratch free result. I do it even where I know they will be careful; a box of doughnuts on the way in a another low key way to say "look out for my ride".
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Paying $20 to an imbecile won't make him any smarter. It's better to take it somewhere else that have people know what they're doing.
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03-09-2012, 07:25 AM
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#3
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Ex Esso kid
Join Date: Dec 2005
Location: NY
Posts: 1,605
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Quote:
Originally Posted by ekam
Paying $20 to an imbecile won't make him any smarter. It's better to take it somewhere else that have people know what they're doing. 
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I did a lot of tires in my life, twenty in cash to a guy who might enjoy a cold twelve that night on your coin means more than you think. Mechanics are not imbeciles, they solve problems every day and can repair numerous household items with ease. I have saved countless thousands at home and on my ride based on lessons I was taught young. Lastly, human pride in doing a good job is ingrained in the human not the occupation, reward works, I know my bonus structure got my attention.
Last edited by Ghostrider 310; 03-09-2012 at 07:27 AM.
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03-09-2012, 08:46 AM
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#4
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Registered User
Join Date: May 2008
Location: Toronto
Posts: 2,656
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Quote:
Originally Posted by Ghostrider 310
I did a lot of tires in my life, twenty in cash to a guy who might enjoy a cold twelve that night on your coin means more than you think. Mechanics are not imbeciles, they solve problems every day and can repair numerous household items with ease. I have saved countless thousands at home and on my ride based on lessons I was taught young. Lastly, human pride in doing a good job is ingrained in the human not the occupation, reward works, I know my bonus structure got my attention.
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First off, not all tire shops are the same, some caters to daily drivers and some caters to enthusiasts and the price they charge reflects that. Quality of work will not change if you throw them an extra $20 as they change few hundred tires a day.
In this economy, throwing cash in people's face might make you look arrogant and he'll probably add a few extra scratch on the wheels just because you're special.
Last edited by ekam; 03-09-2012 at 08:53 AM.
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03-09-2012, 09:04 AM
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#5
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Registered User
Join Date: Sep 2005
Location: Houston, TX
Posts: 28
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The Discount Tire store manager was very apologetic. He sent the wheel out for refinishing at his expense. He claims that the steel wheels that pass through their mounting machines leave metal particles in the plastic that contacts the rims, and that is what scratched my paint. Said he just became manager of this store and will have new plastic installed. I’m not holding my breath and will not be back to chance it.
Guess I’ll take MNICEBOX’s advice and get more specific recommendations for a tire place from local P-car owners here in Houston.
Thanks for all the input from everyone.
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03-09-2012, 10:15 AM
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#6
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Registered User
Join Date: Oct 2008
Location: O.C. CA
Posts: 3,709
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Quote:
Originally Posted by David Wildrick
The Discount Tire store manager was very apologetic. He sent the wheel out for refinishing at his expense. He claims that the steel wheels that pass through their mounting machines leave metal particles in the plastic that contacts the rims, and that is what scratched my paint. Said he just became manager of this store and will have new plastic installed. I’m not holding my breath and will not be back to chance it.
Guess I’ll take MNICEBOX’s advice and get more specific recommendations for a tire place from local P-car owners here in Houston.
Thanks for all the input from everyone.
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Mistakes will happen, what counts is how it is handled after the mistake. Sounds to me like a resonable explanation & best outcome you could have asked for. I would be inclined to go back there, you know the manager will remember you & be extra carefull next time.
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03-09-2012, 02:31 PM
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#7
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Registered User
Join Date: Nov 2009
Location: Madison, Georgia
Posts: 1,012
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Quote:
Originally Posted by ekam
Paying $20 to an imbecile won't make him any smarter. It's better to take it somewhere else that have people know what they're doing. 
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I do take offense to this type of statement, it shows little regard for the other guy. I cant imagine that the person you are describing is actually mentally impaired, thus I would assume you are just impugning auto shop workers in general .
Tire stores and automotive shops see every kind of attitude you can imagine every day and we have a tendency to match whatever is presented to us.
Some folks are better than others, some shops are as well and mistakes do happen but the customers attitude is important as well because it takes two to tango.
__________________
2001 Boxster S 3.6L, Zeintop
"Calling upon my years of experience, I froze at the controls." - Stirling Moss
Last edited by landrovered; 03-09-2012 at 02:33 PM.
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03-09-2012, 05:45 AM
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#8
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Registered User
Join Date: Nov 2009
Location: Madison, Georgia
Posts: 1,012
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Quote:
Originally Posted by Ghostrider 310
Get to the tire tech and tell him there's a crisp $20 in his pocket for being extra careful and producing a scratch free result. I do it even where I know they will be careful; a box of doughnuts on the way in a another low key way to say "look out for my ride".
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Absolutely right ghost!
Folks remember that changing tires is a violent undertaking and the lower profile your tires the greater force required to stretch the carcass over the wheel. The bottom clamp tire machines with rollers arms will reduce dings but operator care is the most important thing.
If someone scratches your wheel just buy some paint, don't throw a tantrum and give Porsche owners a bad name. Most shops are afraid of our cars already.
__________________
2001 Boxster S 3.6L, Zeintop
"Calling upon my years of experience, I froze at the controls." - Stirling Moss
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