How should I deal with this stealership?

Make a call to the Service Department Manager or the dealership's General Mabager.

[AUDIOGUY]

Your best bet is to stop in the dealership and deal with a manager. The advisors you have spoken to on the phone are probably too busy to remember whats not right in front of them. Recalls and warranty dont typically pay well on the service side anyway. It is just the way it is in service most of the time.

best of luck!