Quote:
Originally Posted by racer_d
A few background questions please:
1) Did you buy this car a this dealership? (bought new? cpo? )
2) Have you had any service work performed there before?
What I am getting at is are you simply a "caller" or are you a current "customer"?
...snip...
I would not expect any local Porsche dealer to give 2 craps about me if i were to call them out of the blue and ask questions about my 7 year old car.
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I'm happy to report that I've had a different experience with the local dealership (Stevens Creek Porsche in San Jose). I bought my 2001 boxster a few weeks ago, and have called them a few times about various things (getting service history, red clip, nose bra stuff etc.).
Admittedly, I was mislead for the red clip (they claimed to know of no such thing, even after I described what its supposed to do), but that could just be an uninformed service guy I spoke with. Beyond that, they have been pretty good when I've asked questions otp. It could be that I just happened to run into some of the nicer guys there