Sullivan Pontiac dealer relly *^&^@# us over - 986 Forum - The Community for Porsche Boxster & Cayman Owners

MNBoxster · 03-26-2007, 08:48 AM

Quote:

Originally Posted by jeffsquire

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Before you do anything talk to them first. If that doesnt work then speak to the manager. If that doesnt work write a letter to the dealership and cc it to regional and national headquarters. Call the dealership, regional and national headquarters to confirm they've recieved your letter.

This is potentially bad business for them even though you presumably signed an arms-length contract (meaning you werent "coerced" and such). Give them a deadline and tell them you will seek "alternate remedies available by law" if they don't respond to you.

remember, THE SQUEAKY WHEEL GETS THE GREASE.

Hi,

Great Advice! I assumed they had already tried to reverse the deal with no-joy and was seeking advice on how to proceed to the next step...

Happy Motoring!... Jim'99

PS @ DenverPete - there is a 3-day Return Consumer Protection Law in Illinois for purchases over $500, but Auto Sales are exempt - go figure - never underestimate the power of a Strong Lobby!

djomlas · 03-26-2007, 09:32 AM

so i just got off the phone with the deale.
here is what he said:
go to yor bank and refinance it and you will get a better rate.
im like i dont want to do that, i came here to buy and finance a car, so y would i want to refinance a car after owning it for a week?

he finally agreed that when we get the 1s stub for payments to come in and they will refinance it and make the payments be as follows:
72 months for 210 dollars, this is including taxes, interest, and everything, so that adds up to 15120 or so on a 13 thousand dollar car.

MNBoxster · 03-26-2007, 10:03 AM

Quote:

Originally Posted by djomlas

so i just got off the phone with the deale.
here is what he said:
go to yor bank and refinance it and you will get a better rate.
im like i dont want to do that, i came here to buy and finance a car, so y would i want to refinance a car after owning it for a week?

he finally agreed that when we get the 1s stub for payments to come in and they will refinance it and make the payments be as follows:
72 months for 210 dollars, this is including taxes, interest, and everything, so that adds up to 15120 or so on a 13 thousand dollar car.

Hi,

Hey - Good News! And, it's a Purchase as you wanted and not an extended Lease?

Do yourself a favor and send a letter to the Dealer recapping the points in your phone conversation - something to the effect: " To recap our Phone Conversation today, I understand that..." This will document the call and prevent any future misunderstandings/misrepresentations. Great news!

Happy Motoring!... Jim'99

djomlas · 03-26-2007, 11:12 AM

Jim,
yes, after the last payment we get the title and keep the car.

so, so far its working out, just have to wait a week and h alf or so to get that 1st payment stub, pay 1st rate, and then bring in the recipt and they will fix the paperwork.

YellowJacket · 03-26-2007, 11:51 AM

I'd still be weary. I'd definitely require that they put their intentions in writing.

Also, I'm not sure why they want you to pay the first payment first. To me, that likely transfers the burden from the dealership to the finance company. I could envision a scenario where the dealership assumes responsibility for potential mistakes in the loan package until the customer pays the first payment, based on the assumption that when you pay a payment, you're implicitly saying that there are no problems w/ the financing. As such, I'd push to have this worked out BEFORE any payment is made.

super66 · 03-26-2007, 11:59 AM

Quote:

Originally Posted by YellowJacket

I'd still be weary. I'd definitely require that they put their intentions in writing.

Also, I'm not sure why they want you to pay the first payment first. To me, that likely transfers the burden from the dealership to the finance company. I could envision a scenario where the dealership assumes responsibility for potential mistakes in the loan package until the customer pays the first payment, based on the assumption that when you pay a payment, you're implicitly saying that there are no problems w/ the financing. As such, I'd push to have this worked out BEFORE any payment is made.

DJ, saw my brother go through a terrible experince with Jeep in Schaumburg and I too would still be leary, don't want to make you uneasy or anything but I would get anything regarding this in writting, if the only contract that exists that is signed is the one with the balloon payment, I would not rest easy at night,

did they give you an explanation regarding why having to wait for the first payment??? sticky situation and nice catch on your part, too bad they tried to pull it....I wouldn't trust them....they should rip up the thing today and start over but that's just my take on it.....

jeffsquire · 03-26-2007, 11:50 AM

Quote:

Originally Posted by MNBoxster

Hi,

Great Advice! I assumed they had already tried to reverse the deal with no-joy and was seeking advice on how to proceed to the next step...

_________________________
I see absolutely nothing in is initial message or any message thereafter to indicate he tried to reverse the deal. Did I miss something>???

As it turns out it looks like he's making headway.

MNBoxster · 03-26-2007, 01:41 PM

Quote:

Originally Posted by jeffsquire

_________________________
I see absolutely nothing in is initial message or any message thereafter to indicate he tried to reverse the deal. Did I miss something>???

As it turns out it looks like he's making headway.

Hi,

You're correct, but to me the logical thing would have been to approach the Dealer first, state your case, and then if no correction is taken to seek assistance elsewhere, but that's just me I guess...

Happy Motoring!... Jim'99

B&TRepair · 03-27-2007, 07:09 AM

I'd start at the dealer level, if they take a FU position then you need to decide how bad you want a fair outcome. Tell the dealer owner your mom will be driving the car around with a "Sullivan Pontiac are lying *******" sign in the window, tends to get their attention real fast. I played that tune on a smug Searay dealer once and he was tripping over his own **** (censored, I forgot free speech has been stabbed to death by Bushco) to fix the situation, good luck.

denverpete · 03-27-2007, 07:14 AM

Hey B&T - maybe you could edit your post. We try and keep it pretty clean here... Thanks!

B&TRepair · 03-27-2007, 07:20 AM

Quote:

Originally Posted by denverpete

Hey B&T - maybe you could edit your post. We try and keep it pretty clean here... Thanks!

Hey pete, "cock" is in the bible, better get busy on the phone to swaggert & roberts.

denverpete · 03-27-2007, 07:54 AM

Quote:

Originally Posted by B&TRepair

Hey pete, "cock" is in the bible, better get busy on the phone to swaggert & roberts.

You know, I usually just walk away - but you're new here.

I'm pretty sure I didn't mention any religious reasons for asking you to edit your post - to infer otherwise is a knee jerk reaction to a simple comment I made. Nor do I believe in the supression of free speach.

However, I have been on this board long enough to know what is and what isn't acceptable HERE. This isn't a "free speach" area no matter what you may believe. Threads and posts are frequently edited, locked, and censored. To that, many have complained, we have had discussions, and some have even left.

Like it or not - it's not my forum nor is it yours. I was giving you advice that might keep your post from being deleted. If you can't take friendly advice or if you have a problem writing coherent comments without using profanity - then maybe this isn't the forum for you. If not, then welcome aboard.