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Originally Posted by jeffsquire
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Before you do anything talk to them first. If that doesnt work then speak to the manager. If that doesnt work write a letter to the dealership and cc it to regional and national headquarters. Call the dealership, regional and national headquarters to confirm they've recieved your letter.
This is potentially bad business for them even though you presumably signed an arms-length contract (meaning you werent "coerced" and such). Give them a deadline and tell them you will seek "alternate remedies available by law" if they don't respond to you.
remember, THE SQUEAKY WHEEL GETS THE GREASE.
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Hi,
Great Advice! I assumed they had already tried to reverse the deal with
no-joy and was seeking advice on how to proceed to the next step...
Happy Motoring!... Jim'99
PS @ DenverPete - there is a 3-day Return Consumer Protection Law in Illinois for purchases over $500, but Auto Sales are exempt - go figure - never underestimate the power of a Strong Lobby!