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Old 05-23-2012, 10:56 PM   #1
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I just placed my order online, hoping they don't cancel the order. You would think that if they were backordered,then they wouldn't allow the order to take place...fingers crossed.

I used Royal Purple eons ago in my Boxster and I did get the seat of the pants feeling that the engine ran smoother and the revs built up faster (I am a diehard M1 user), but stopped the RP because of its ginormous price tag!

Just fyi btw, Autozone is now offering a $25 gift card for every $100 spent. I ordered 41 quarts to get two $25 gift cards, which brings the price per quart to $3.78.

You guys rock on this forum!
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Old 05-24-2012, 04:59 PM   #2
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Autozone canceled my order, as well.... Stated that they did to have in stock, nor any expected date to receive stock...
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Old 05-24-2012, 08:09 PM   #3
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I ordered mine on the 19th like a few others here who have had their orders cancelled. I haven't received that notice yet, but also have not received an email that the oil has shipped. I missed the $25 gift card promotion. Had I known, I too would have ordered 21 or 41 quarts.

I know Mobil 1 is not favored on this forum but just in case, bought 2 jugs at local retailer. Mobil 1 has a promotion going on now ($12 rebate) that brought the cost down to $3/qt.
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Old 06-01-2012, 06:44 AM   #4
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Got my confirmation email with FedEx tracking number from AutoZone today that the 21 qts of Royal Purple 10W-40 that I ordered has just shipped. Hopefully, I'll get the $25 gift card in a few weeks. I noticed that the promotion has changed to only a $15 gift card now.
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Old 06-01-2012, 12:54 PM   #5
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OK, I just tried again.... my first order got cancelled.

Fingers crossed!
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Old 06-01-2012, 02:00 PM   #6
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An update. I received an email a few days back that said they were backlogged. It didn't cancel the order, but gave me the option of waiting or cancel the order. With 41 quarts, I can wait ; )

BoxsTim: when did you place your order?
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Old 06-01-2012, 03:04 PM   #7
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986_c6,

I placed my order on 5/24/2012. I got a similar email from them on 5/28 with the options. I replied that I wanted to leave the order open until filled.
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Old 06-01-2012, 03:34 PM   #8
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My Autozone order of royal Purple from 5/20 has just shipped today. Its back in stock folks
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Old 06-02-2012, 01:26 PM   #9
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Hahaha! What a joke! They cancelled my order again! I am on hold with Autozone customer service right now.
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Old 06-02-2012, 01:43 PM   #10
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Quote:
Originally Posted by AndyA6 View Post
Hahaha! What a joke! They cancelled my order again! I am on hold with Autozone customer service right now.
Update, after being on hold, and after the first person blew me off, I got hold of a "supervisor", a lady who actually tried to help.

Long story short, she will get in touch with "order fullfillment" and let me know when I can expect the oil (22 quarts). They will honor price, gift card offer etc.

Just to summarize-

1. first order accepted, then cancelled
2. second order accepted and then cancelled, this time "as requested", well I did not requested this. They also charged my CC!
3. called customer service and vented a bit, result above.

Let's see............

Later,
Andy
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Old 06-07-2012, 07:47 AM   #11
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Update: Just received my 41 quarts Royal Purple today. It is confusing how some people will get their orders cancelled and others will be fulfilled. Fyi, I didn't receive any shipping email or tracking # at all.

GL fellows!
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Old 06-07-2012, 10:45 AM   #12
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I know I'm a little late to the party but I did some research on this. AutoZone is still advertising Royal Purple Heavy Duty 10W40 for $4.99, ship to home only. Free ground shipping (3-5 business day delivery) and you get a $15 gift card for orders over $100.

I called Royal Purple and asked what the deal was with this price. What this Tech told me was late last year Royal Purple changed their formula because of an additive they can no longer acquire (EPA). Their guess for the reduced price AutoZone is offering is that they are clearing out stock. He told me that price is a killer deal and he had no idea AutoZone was selling it so low.

As soon as I hung up I placed my order for 48 qts (4 cases) with ground shipping. :dance:
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Old 06-08-2012, 12:20 PM   #13
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Well well..... I still did not hear back afte they cancelled my 2nd order......

Keeping my fingers crossed!
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Old 06-08-2012, 05:51 PM   #14
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Didn't hear boo since placing my order but my 16 jugs showed up yesterday. I'm just sorry I missed out on the $25 credit with the $100 purchase. So is this stuff that good? Is it worth stocking up for future use?
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Old 06-19-2012, 05:01 PM   #15
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Got my oil today, I'm one happy camper!:dance:
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Old 06-20-2012, 05:17 AM   #16
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Lucky you! My 3rd order got cancelled again....
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