Quote:
|
Originally Posted by Lux
GIAC is custom tunable from what I understand. Obviously Evo can't do it without your car so getting your money back is a good idea. Did they offer any kind of guess as to why you're getting the results that you're seeing?
....
Lastly, you might want to ping Garret @ GIAC. He might be able to offer some suggestions on where to custom tune over there or give some insight as to why you're seeing what you're seeing.
-
|
Nope, the person that I liaised with, Mike Myers, was not the least helpful. He said that there's nothing that can be done and there's only the various off-the-shelf program for various stages. No offer to explain. He even tried to pull a fast one by telling me he warned me before I wanted to get the GIAC program that there would be minimal gains considering what I've placed in the car already??!!! I 'refreshed' his memory by reminding him that he told me I could probably expect gains of between 5-10bhp since I'm not compensating for fueling with my mods.
Like I said in my previous post, I even offered to pay for someone to drop my Singapore to tune the car on the dyno but he said that was not possible. No offer of explaination of why there's no gain was offered either. Just told me to send the DME back and get a refund, less shipping.
Honestly, I'm pretty disappointed with Evo's level of service. I had to call 4 times and each time was told he's busy. Left messages 3 times for him to respond to my email. Email was sent before that with no response. Wasn't really expecting this kind of response but what the hell, at least I'm getting my money back.
How do I get in touch with Garrett? I did try writing to GIAC using their general enquiry email off the web but the response did not help. They basically said they did not have any program that cater for a sports cat in addition to the header/muffler/intake setup...
Threaded Mode
