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Old 02-28-2018, 01:26 AM   #1
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Autel as a company

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I had a Durametric Pro I found it was overpriced for what it can do so I sold it, have a Autel 519 that does the job and works on my other cars.
Probably not fair to judge them by their website, but it’s pretty bad. Pages do not load, functions do not work. And a Ridiculous registration process just to ask a question. Difficult to differentiate models. Basically, just hard to buy something from them. So I wonder how easy it is to get any support from them after a purchase?
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Old 02-28-2018, 01:53 AM   #2
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Probably not fair to judge them by their website, but it’s pretty bad. Pages do not load, functions do not work. And a Ridiculous registration process just to ask a question. Difficult to differentiate models. Basically, just hard to buy something from them. So I wonder how easy it is to get any support from them after a purchase?
We have never had a problem.
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Old 02-28-2018, 05:35 AM   #3
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Originally Posted by sfkjeld View Post
Probably not fair to judge them by their website, but it’s pretty bad. Pages do not load, functions do not work. And a Ridiculous registration process just to ask a question. Difficult to differentiate models. Basically, just hard to buy something from them. So I wonder how easy it is to get any support from them after a purchase?
I sent an email to support once and they couldn't answer my question or give me any help whatsoever, I finally sold it and bought a PST2 and I think that this is what I should have done in the first place.
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Old 02-28-2018, 09:59 AM   #4
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I sent an email to support once and they couldn't answer my question or give me any help whatsoever, I finally sold it and bought a PST2 and I think that this is what I should have done in the first place.
What is a PST2?
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Old 02-28-2018, 10:52 AM   #5
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What is a PST2?
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