Durametric Won't Connect

[911monty]

To be honest, I feel like my Durametric is close to useless. I can get it to work about prolly less than 20% of the time. Yesterday I hooked mine up to attempt to run cam diagnostics to compare to Particles, nothing. Sometimes with engine off works great, but when I start car and then attempt to run again nothing. Frustrating as hell. I would not recommend purchase.

[particlewave]

Originally Posted by BFeller

My issues with the cable on a 98 were never resolved. I keep applying updates whenever they arrive and hope for the best.

Originally Posted by Disaster

I wish I had read this before buying a Durametric. Mine can communicate with the engine module but can't communicate with any other module, including the airbag system which was the immediate reason I bought the darn thing for.

I recall reading, somewhere, Durametric provided someone with an older level cable that didn't have the communication issue. Looks like they are due a call from me.

Originally Posted by 911monty

To be honest, I feel like my Durametric is close to useless. I can get it to work about prolly less than 20% of the time. Yesterday I hooked mine up to attempt to run cam diagnostics to compare to Particles, nothing. Sometimes with engine off works great, but when I start car and then attempt to run again nothing. Frustrating as hell. I would not recommend purchase.

I would suggest that you all contact Durametric and send them a link to this thread. Let them know that you are having the same issue with the earlier cars. They do know about the issue and they do have a fix. Just don't let them tell you it's your K line(s).

[911monty]

Originally Posted by particlewave

I would suggest that you all contact Durametric and send them a link to this thread. Let them know that you are having the same issue with the earlier cars. They do know about the issue and they do have a fix. Just don't let them tell you it's your K line(s).

Done; Called them on Friday after reading response. . Called again today to troubleshoot and just got off phone. Reloaded everything including firmware. Same issue. Actual values are not running as indicated by time scale at bottom of the log not advancing. Dropped your name (Charles in MO) and solution (hybrid cable) but they are staying mum on this. They are having their engineers analyze the data we collected. Fingers crossed they can come up with a solution. Oh and asked about cam deviations being same running or not, and as I suspected they are probably some glitch that is issue related. More to come.

[Disaster]

Originally Posted by particlewave

I would suggest that you all contact Durametric and send them a link to this thread. Let them know that you are having the same issue with the earlier cars. They do know about the issue and they do have a fix. Just don't let them tell you it's your K line(s).

Thanks, particlewave. To confirm the issue was with the Durametric and clear my airbag light I bought an Autel MaxiDiag MD802. It had no problem communicating with the same modules and I was able to clear my airbag light with it.

I've put in a ticket to Durametric.

[911monty]

After about 3 weeks of their engineers looking at the files I sent them, Durametric sent me a firmware update by email today. After updating I'm very happy to say that my cable appears to be working as it should. :dance: So if you have any concerns about your cable you may want to update the firmware or give them a call.

[Disaster]

Originally Posted by 911monty

After about 3 weeks of their engineers looking at the files I sent them, Durametric sent me a firmware update by email today. After updating I'm very happy to say that my cable appears to be working as it should. :dance: So if you have any concerns about your cable you may want to update the firmware or give them a call.

I guess I need to call them. They have not responded to my support ticket or emails.

[911monty]

Originally Posted by Disaster

I guess I need to call them. They have not responded to my support ticket or emails.

Let me know if you'd like to run the Firmware they sent me. I can email it to you. I saved a copy with instructions. The firmware available from the Durametric site is supposedly the same.
What they will have you do if they have not already is delete the Durametric software you have and update the cables firmware. They have made some software changes in the last month or so.