Problems with New 991

[thstone]

Want to hear about a new owner's first hand experience in 991 ownership? Probably a worst case, but its easy to feel sorry for this fellow.



Porsche 911 991 issues update - YouTube

[doragman]

Wow ........

[The Radium King]

in 2000 I bought a Nissan frontier. simple vehicle - a truck through and through - no stability control, manual transfer case, 5-speed transmission, simple. put 300k kms on it before it finally gave up the ghost. drove it to a Nissan dealer and traded it in on a 2011 version of the same truck. stability control, electric transfer case, electric locking rear differential, hill descent control, no manual transmission available. nothing but problems. had the rear diff replaced once for electrical problems, wheel speed sensors acting up, transmission shifts very poorly when cold (and often cold). the moral? the more complicated it is the more likely it will break. instead, purpose build and keep it simple.

[Perfectlap]

Two words..

Volks Wagen

[BIGJake111]

Agreed with perfect lap, that and the digital age finally taking total affect in pcars. Notice he has no issues with the engine, this was all to do with the excessive amounts of tech that they put in the cars these days that simply weigh the car down. Honestly he is getting better customer service than most would get from other companies though. Seems to be a domino affect as well. I would still be comfortable with a new car, but this shows what sort of negative affect all of the tech can have on the car. I remember when my father worked as a Mercedes service advisor, he would complain about the S Class because the car had so many ahead of the times electronics that no matter what the quality something was bound to go wrong.


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[tommy986]

If you look at his other videos, you will see that he had installed numerous aftermarket electrical components. Full stealth Escort radar detector with front and rear sensors, remote display and keypad, also two dash cams.
I'd be curious if there were any problems before he had all this work done. Although at this point I don't think he would admit it.

[BIGJake111]

Really now, that could easily be the route of the problem setting the rest off. It's a shame the car has degraded to this after that, but that is how electrical things are sometimes. Asked the local Porsche tech about the reliability of the electronics in the new cars and aside from ignition issues as these cars have always had he says he's seen nearly nothing.


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[herman maire]

Good on him, manufactures pushing the little guys around......

I saw his videos months ago, I had no idea it was still on going ........

[stephen wilson]

Even the loose trim issue could have been caused but removal for wiring work/troubleshooting.

[BrokenLinkage]

What dorag said!

Hard to imagine a radar detector and camera install causing all this (maybe some of it if the install was inept? - not the door leak), and if it was to blame, hard to imagine the dealership did not immediately point this out.
Somebody at the assembly plant quit Porsche in a huff the day his car was built.

A few more public episodes like this and maybe Porsche will be out of the luxury car market and back to doing what they do best - designing great sports cars.

[ekam]

1st year of any new generation vehicle...

Here's another one on Rennlist, car won't start.
http://forums.rennlist.com/rennforums/rennlist-canada/797580-13-991-cold-wont-start.html

[Jake Raby]

Looks to me like the root of his problem the whole time has probably been the water intrusion... So, they just throw parts at it hoping it gets solved. Classic.

[Porsche Chick]

I'm not really surprised by this.

We had an 1988 factory wide body 911 cabriolet that had it's share of electrical problems. Just for hoots, the car would decide it was being stolen and the kill switch would kick in. We also had some electrical issues with our 1975 911, can't recall what they were, but sitting on the side of the road was a common occurrence.

Once an electrical issue starts up, they are almost impossible to track down, it's like a roof leak: The issue can be way up by the chimney, but the water shows up on the other side of the house in the closet.

Porsche needs to just give him his money back. At over $100K per car, they should work. Porsche is no longer a scrappy little sports car company, it's a luxury brand that goes fast. They need to act like one.

[Perfectlap]

Originally Posted by BIGJake111

Honestly he is getting better customer service than most would get from other companies though.

Unacceptable.

This is a $90-$100K car.

One of things you're paying for is customer service at a level way above the bar, not "somewhat" above the bar set by $20K-$40K mass produced commuter cars. When you pay first class you expect first class experience.

If people wanted to buy an over-priced luxury car with shoddy quality control sold by people who think they're doing you a favor he'd a just bought a Ferrari from the get go. Porsche is not Ferrari. More like the Lexus to VW. Except Lexus check their cars for leaks and footwell swimming pools.

[BIGJake111]

Originally Posted by Perfectlap

Unacceptable.

This is a $90-$100K car.

One of things you're paying for is customer service at a level way above the bar, not "somewhat" above the bar set by $20K-$40K mass produced commuter cars. When you pay first class you expect first class experience.

If people wanted to buy an over-priced luxury car with shoddy quality control sold by people who think they're doing you a favor he'd a just bought a Ferrari from the get go. Porsche is not Ferrari. More like the Lexus to VW. Except Lexus check their cars for leaks and footwell swimming pools.

Hold your horses before you say lexus takes care of their customers haha!

[jotoole]

Amen, sister

[Perfectlap]

Originally Posted by BIGJake111

Hold your horses before you say lexus takes care of their customers haha!

Didn't say that. I said Porsche are (now) just the fancy branch of the VW parent company.

But if I were to compare Lexus customer service to Porsche, Lexus takes that one easy as their cars are actually driven.... every day.

[BIGJake111]

Originally Posted by Perfectlap

Didn't say that. I said Porsche are (now) just the fancy branch of the VW parent company.

But if I were to compare Lexus customer service to Porsche, Lexus takes that one easy as their cars are actually driven.... every day.

Porsche has always been known as the Daily super car.

[HolmaN]

I feel really sorry for this guy, damn!

[Perfectlap]

Originally Posted by BIGJake111

Porsche has always been known as the Daily super car.

Cayenne owners would like a word with you.


All other Porsche models record far less mileage than the competing luxury cars typically found in the top JD Power rankings.
The Cayenne (the only real 'daily' Porsche) owner experience is not winning any awards...