Shortlived Boxster engines survey

[ghha]

1999 Boxster, 45k miles, engine blew due to cylinder liner slip. Out of warranty (we are 3rd owner, bought with 15k on clock (didn't even have 1st service done!).

I wrote a heart-wrenching letter to Porsche Customer Care - they settled for a 60/40 split, so we paid $4k for a new engine, with a 2 year warranty and fitted free. New engine in a car with 45k miles.......Score!

I can let fellow sufferers have a copy of the letter, if needed. Can't guarantee you will get same result as each case is treated individually - that's why letter is free!

ghha

[Bobiam]

Originally Posted by ghha

1999 Boxster, 45k miles, engine blew due to cylinder liner slip. Out of warranty (we are 3rd owner, bought with 15k on clock (didn't even have 1st service done!).

I wrote a heart-wrenching letter to Porsche Customer Care - they settled for a 60/40 split, so we paid $4k for a new engine, with a 2 year warranty and fitted free. New engine in a car with 45k miles.......Score!

I can let fellow sufferers have a copy of the letter, if needed. Can't guarantee you will get same result as each case is treated individually - that's why letter is free!

ghha

EXCELLENT information. Thank you. A 9 yr old car with only 45K is a good example of a well cared for car (I assume that you do not race it) that went bad and your skills with writing reaped a fair reward. Now it's a keeper. Good luck and thanks again.
How long ago did this all happen???

[ovul82jazz]

Hi There...

If you wouldn't mind sharing a draft of your letter to Porsche, it would be wonderful. No panic, but I just would like to be prepared if anything untoward happens.

Thanks very much for your generous offer!

Rover

Originally Posted by Bobiam

EXCELLENT information. Thank you. A 9 yr old car with only 45K is a good example of a well cared for car (I assume that you do not race it) that went bad and your skills with writing reaped a fair reward. Now it's a keeper. Good luck and thanks again.
How long ago did this all happen???