Napleton's of Rockfrod prices are too high!

[Sputter]

If i was this garage i wouldn't appreciate that title "rip-off". It suggests that you paid for something you didn't get. They gave you a price that you didn't like, end of story and you go find a place that's more reasonable. I'm sure there are many of them that won't over inflate the "true" costs.

[bmx672]

It's not the first time they did this...
I wanted a PPI on my car before I bought it... I went to a dealer in Madison Wisconsin because Napleton's wanted around $400!!! The Madison dealer charged $125... and they had the same criteria.

I don't know why I even call Napleton's anymore. I have no idea how they are in business being close to Madison and the Chicago burbs.

I have NO problem paying for work on my car... I do however have a problem being taken advantage of. And I've avoided that thus far by calling around.

So I could care less what they think of my feelings.

[bmx672]

By the way I said "they are a rip-off"

I did not say "they ripped me off"

[Brucelee]

Originally Posted by bmx672

It's not the first time they did this...
I wanted a PPI on my car before I bought it... I went to a dealer in Madison Wisconsin because Napleton's wanted around $400!!! The Madison dealer charged $125... and they had the same criteria.

I don't know why I even call Napleton's anymore. I have no idea how they are in business being close to Madison and the Chicago burbs.

I have NO problem paying for work on my car... I do however have a problem being taken advantage of. And I've avoided that thus far by calling around.

So I could care less what they think of my feelings.

It doesn't appear that you were taken advantage of. They quoted you a price you did not like. You did not buy from them.

How were you taken advantage of?

If they quoted you one price and then tried to change it, well, that would be bad.

I think this kind of thing happens all the time all across the country. There is no uniform price for service work. That is the way the market works.

[Topless]

Yes. This is America after all. They have a right to charge whatever they want for goods and services, and we have a right to choose whether we want to do business with them or not. If you don't like their price...move on. No harm, no foul.

If they are not competitive with others in the area their business will suffer over time.

[Tool Pants]

I'll do it for $518. Take all of 5 minutes to modify the air bag control unit from not active to active.

[Brucelee]

Originally Posted by Tool Pants

I'll do it for $518. Take all of 5 minutes to modify the air bag control unit from not active to active.

Make it $517 and we have a deal!!!!!!!!!!!!!

[bmx672]

Do I hear $200? Anyone? $200?

Originally Posted by bmx672

It's not the first time they did this...
I wanted a PPI on my car before I bought it... I went to a dealer in Madison Wisconsin because Napleton's wanted around $400!!! The Madison dealer charged $125... and they had the same criteria.

I don't know why I even call Napleton's anymore. I have no idea how they are in business being close to Madison and the Chicago burbs.

I have NO problem paying for work on my car... I do however have a problem being taken advantage of. And I've avoided that thus far by calling around.

So I could care less what they think of my feelings.

OK, so you drove from Loves Park to Madison, and returned. That's about 4 hours round-trip. Paid for gas and tolls. Then sat there for an hour or 2 while they preformed the PPI. How much is your time worth. Don't forget that value too.

You did not "save" the difference between the $400 and the $125 charged. You may have even lost money on the deal if you are a high wage earner.

Just food for thought.

[Dr. Kill]

Originally Posted by bmussatti

OK, so you drove from Loves Park to Madison, and returned. That's about 4 hours round-trip. Paid for gas and tolls. Then sat there for an hour or 2 while they preformed the PPI. How much is your time worth. Don't forget that value too.

You did not "save" the difference between the $400 and the $125 charged. You may have even lost money on the deal if you are a high wage earner.

Just food for thought.

you make a valid point. Still, there are additional benefits gained from such a trip. I will happily go out of my way to enjoy good customer service and in this often dishonest field of auto-mechanics, I will certainly drive out of my way to reward a shop who gives me a fair price and proves to be trustworthy.

Originally Posted by Dr. Kill

you make a valid point. Still, there are additional benefits gained from such a trip. I will happily go out of my way to enjoy good customer service and in this often dishonest field of auto-mechanics, I will certainly drive out of my way to reward a shop who gives me a fair price and proves to be trustworthy.

I agree with you 110% Dr. Kill. Trust and quality always trumps price. In fact, a poor quality job can be very expensive at-the-end-of-the-day.

[Brucelee]

Originally Posted by bmussatti

OK, so you drove from Loves Park to Madison, and returned. That's about 4 hours round-trip. Paid for gas and tolls. Then sat there for an hour or 2 while they preformed the PPI. How much is your time worth. Don't forget that value too.

You did not "save" the difference between the $400 and the $125 charged. You may have even lost money on the deal if you are a high wage earner.

Just food for thought.

Ah, those opportunity costs!!!!!!!!!!!!!!!!!

[bmx672]

4 hours? It's 60 miles... I don't mean to give a geography lesson... but, Loves park to madison is one hour without speeding... and besides the PO took it to the dealer... So that whole ordeal took no time or tolls etc...

Originally Posted by bmx672

4 hours? It's 60 miles... I don't mean to give a geography lesson... but, Loves park to madison is one hour without speeding... and besides the PO took it to the dealer... So that whole ordeal took no time or tolls etc...

Well, I did say "about"! I thought Loves Park was near Rockford. I can't find Loves Park on my Rand McNally Road Atlas. It will still take more than 1 hour each way to the Porsche dealership near Middleton off the outer loop.

Not to split hairs, but it did cost the PO...and in return he did "charge" you for the true cost in some way. No free rides.