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Originally Posted by bmussatti
OK, so you drove from Loves Park to Madison, and returned. That's about 4 hours round-trip. Paid for gas and tolls. Then sat there for an hour or 2 while they preformed the PPI. How much is your time worth. Don't forget that value too.
You did not "save" the difference between the $400 and the $125 charged. You may have even lost money on the deal if you are a high wage earner.
Just food for thought.
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you make a valid point. Still, there are additional benefits gained from such a trip. I will happily go out of my way to enjoy good customer service and in this often dishonest field of auto-mechanics, I will certainly drive out of my way to reward a shop who gives me a fair price and proves to be trustworthy.