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Old 02-10-2016, 08:07 PM   #1
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I had 4 new tires mounted on Monday by Firestone. I was checking them out today and noticed a large gouge on the top of the passenger side rear caliper...ugh

I took the wheel off to get a better look and found cloth stuck in the inside bead. It looked like a shop rag got caught in there and the moron just ripped it off. Needless to say, I took all 4 wheels off to check everything and found that the paint on the drivers side rear caliper was damaged, also.

I took the wheel back and had them remove the rest of the rag. I did not have nice things to say to the service manager and, as luck would have it, the shop owner was there. I touched the paint up, but it doesn't look perfect. Luckily, it's hard to see since its on top.

I spent 6 hours fixing the mess. That's what I did with my Boxster today.



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Last edited by particlewave; 02-10-2016 at 08:30 PM.
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Old 02-12-2016, 05:21 PM   #2
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Originally Posted by particlewave View Post
I had 4 new tires mounted on Monday by Firestone. I was checking them out today and noticed a large gouge on the top of the passenger side rear caliper...ugh

I took the wheel off to get a better look and found cloth stuck in the inside bead. It looked like a shop rag got caught in there and the moron just ripped it off. Needless to say, I took all 4 wheels off to check everything and found that the paint on the drivers side rear caliper was damaged, also.

I took the wheel back and had them remove the rest of the rag. I did not have nice things to say to the service manager and, as luck would have it, the shop owner was there. I touched the paint up, but it doesn't look perfect. Luckily, it's hard to see since its on top.

I spent 6 hours fixing the mess. That's what I did with my Boxster today.



Um wow just wow!! I can believe they scratched up the brakes, but I can't believe he left that rag in there. Did the owner at least give some money back?
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Old 02-12-2016, 05:47 PM   #3
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Um wow just wow!! I can believe they scratched up the brakes, but I can't believe he left that rag in there. Did the owner at least give some money back?
I received store credit and an assurance that no one but the euro specialist will touch it from now on. The credit isn't much use since I don't want to take it there anymore, but I guess it will cover quite a few state inspections.

I even left the lug alignment tool, lug key and printed tire removal instructions with pictures on the passenger seat for the tech. I guess he didn't have the time to read my stupid instructions or care about damaging my car. He was a younger guy (looked early 20's) and I'm pretty sure that he is now unemployed.
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Old 02-12-2016, 06:06 PM   #4
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I received store credit and an assurance that no one but the euro specialist will touch it from now on. The credit isn't much use since I don't want to take it there anymore, but I guess it will cover quite a few state inspections.

I even left the lug alignment tool, lug key and printed tire removal instructions with pictures on the passenger seat for the tech. I guess he didn't have the time to read my stupid instructions or care about damaging my car. He was a younger guy (looked early 20's) and I'm pretty sure that he is now unemployed.
I'm guessing you didn't leave any directions on what to do if he got a rag stuck in the tire. That's probably when he got confused and caused him to smash the wheel into the barely noticeable nuclear green calipers.

Last edited by tommy583; 02-12-2016 at 06:08 PM.
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Old 02-13-2016, 08:01 AM   #5
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That's the craziest damn thing. I am surprised it didn't leak air. How long would it have taken to remove it? Break the bead and re-seat, 60 seconds? What an ass hat.
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Old 02-21-2016, 04:34 AM   #6
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Had my 2003 mot'd on Friday and for the second year running she passed with the only advisory being to replace the rear tyres......Happy days indeed
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