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Old 04-12-2011, 07:01 AM   #1
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"product improvement" = put you in a new car
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Old 04-12-2011, 07:15 AM   #2
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The post card is from the dealer I bought it from. Service department

They apparently are looking for a specific problem and they will fix it for free even if my car has not developed the problem yet.

Sounds like a recall and they dont want bad press or something. They will not tell me what they are looking for, just to bring in the car, even offered a free loaner.
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Old 04-12-2011, 07:51 AM   #3
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quick search of other p-car sites shows that:
- it's a way to get you in the dealership and buy a new car
- porsche is quietly updating the computer to kick the fans in sooner in hotter weather
- porsche is quietly replacing some screws in some doors that could prematurely wear out and/or rust

my bet is on #1. but if you want some free food, a loaner if it turns out be necessary and can stand a sales pitch, go check it out and let us know.
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Old 04-12-2011, 07:56 AM   #4
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They'll adjust the PTM (Porsche Timing Management) on your IMS. Don't go.
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Old 04-12-2011, 08:23 AM   #5
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What would be awesome is if they decided to pull your IMS bearing!

Stick a video camera in the car and turn it on, see what they say and do :-)
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Old 04-12-2011, 10:24 AM   #6
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A product improvement campaign is a manufacturer's way of fixing something that they believe is their responsibility either before it becomes a formal recall or to preclude it from becoming a formal recall.

Often if the manufacturer voluntarily starts the fix it process, then the gov will back off and let it run its course and not get involved even if they receive a decent number of complaints. And after the Toyota recall mess last year, no mfg wants to be forced into a formal recall if they can avoid it.
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Old 04-12-2011, 10:36 AM   #7
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It would be intresting to see if they address the IMS issue. I have the RABY upgrade so I will not let them touch that.
A camera would be neat. Hide it in the visor or something.

Most of the known issues that can go wrong with theses cars has gone wrong with mine and has been fixed. So I dont know what they plan to do.

Because of the great distance to the dealer, I called them again to reconfirm that this is not a sales pitch and subsequent waste of time.

They assured me that it is a real repair request. - still not calling it a recall.
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Last edited by jhandy; 04-12-2011 at 08:56 PM.
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