bought my 2000 S with 10,000 miles ($30K) from the used lot of a large Acura dealer. Actually I bought it on Ebay but the seller was local dealer so I went down to take a look. Here in NJ we get a 90 day warranty as part of the state's LemonLaw.com, this was very important to me, even though there were slightly lower priced S models on Ebay. But the low mileage and the NJ warranty was key.
I got 4.5% financing through HSBC who do the auto loans for Ebay. I was actually given a real check for as much as $75K within 24 hours. They also offered 6 months zero finance. (This was my first auto loan by the way)
The salesman was brand new young guy and very eager as he was in charge of getting cars sold on the internet. As part of my deal asked if they could hold onto my Boxster in the used showroom for a couple of weeks. They agreed so I put the Miata on Ebay and within 7 days I had a seller from Florida fly up and give me nearly $7K cash for a 1994 with 110,000 miles. This was the second solid experiecne I had selling a used car on eBay. Shoud have bought the stock back in 1998 when I joined.
For servicing an parts I plan on taking it to Ray Catena Porsche in Edison New Jersey. They are a very large dealership sellling Primarily Mercedez. They also sell Aston Martin, Maserati, Lexus.
Ray Caten could run a clininc on how to run a first class dealership. Not unlike a five star hotel. As soon as you drive into their parts lot there are several attendants (I counted 5) directing you to the right area depending on your car. At Porsche counter I counted not less than 10 employees servicing Porsche and Mercedez. Everything was immaculate and this is the parts builiding!
I went in for touch up paint and to find out if I needed a new clicker but it was just a dead battery. No charge. I have to tell you compared to the local Mazda parts counter these experiences were like going to the a holiday inn and then Checking into the Four Seasons.
In the showroom I went in to check out the 550 edition. As soon as I walked in they had two concierge ladies who made sure you were addressed right away and directed to a sales person. Other dealerships should take note, this is the right way to do it. I've worked in very elegant hotels in this area, and obviously someone was hired with this type of 5 star background to run certain customer service aspects.
My friend who bought an E class merc from them says she is blown away on how far they go. No charge car wash while you wait for service, food (nice buffet) and great loaner cars. But this is a dealership in an "affluent" area of the country (Metro NYC) where wealthy & demmanding people take ZERO bull ****************. They have no qualms about reaming out a salesman in front of a room full of people. And they dont' like to be kept waiting for no reason. The management are not stupid and know how to make a sale and keep it happy.
oh and I saw a guy drive off in a sliver Maserati, the engine note on that car is schweeet! That'll be my next car
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