read this please

[teacher]

I was intially responding to a blown engine issue, but it make me think, so I had to post this, in good faith to all faithful Porsche owners, whether Boxster or Carrera or otherwise:

About the blown engine and replacement issue posted by another member: okay, I'll admit that I feel that I did well with my purchase, and I did have all of my work done with the dealer, whether covered under warranty or not, but I really think Porsche must step up to the plate and cover these issues, (blown engine, RMS, etc.) regardless of age of vehicle or miles (and ten years coverage seems fair). I have not had a blown engine, luckily, but I did have an RMS problem. But again, blown engines and RMS leaks, through no fault of the driver, is unfair business practice.
Again, I think about the issues that are faced with buying a Porsche and maintaining it, and I'm glad that I didn't pay over $80,000 and beyond for this type of car, but at some point, a line must be drawn in the sand, like class action lawsuit. I think the only reason why people don't unite is because many people do have money and say "just fix it." Am I right? I'm just saying, they will nickel and dime you because of the image of owning the car. But if people stood up and said "Hey! what the...!" then there would be response.
We are a forum that discusses issues that can and do cost us great amounts of money, myself included. We should petition Porsche based on our power of buying or not buying their latest cars.
But it takes those that have money as well: don't agree just to agree, question their billing, don't accept "it's around $3000 or $15,000." Honestly, I've owned my 2001 Boxster for four years now and I did pay the prices for all, I can go on, but I gladly accepted it because they are the dealer and they are supposed to know their stuff...so why milk us for every penny? Fair is fair, image is everything, to a point, but principle of the exchange of money is paramount.
Right now, my car is running fine, but I know the plight of those who have this car and find that personal service and satisfaction has become a facade. If everyone complained, on a sheet of paper (maybe here) about the issues they face (and we don't know how widespread any issue is), but even if we did, we could forward that to Porsche and tell them that we mean business as the consumer, who buys and attributes trust to their cars.
I would like any thoughts on this

P.S. this post is not attributed to any one poster, nor is it implied by any one consumer. Additionally, this is not a "flame" to denigrate Porsche's implied consent of warrantability, such that the seller maintains above and beyond standard of care in selling such and warranting such vehicles that are defective as per any warranty of purpose and reasonable usage and care upon the vehicle.

We really want to help Porsche owners to truly "enjoy their car" as they say after work is done. The question is: "Can we?"

[Brucelee]

Sadly, I would conclude that like most or all German car makers, they care not a whit about the long term quality of their products.

I wish I were wrong.

Having said that, I love the way the Box looks and drives

[blue2000s]

I really believe in buyer beware and don't buy something that you can't afford. I'm happy to know that if something goes wrong with my car, I have a Jake Raby rebuild/upgrade waiting for me. I'll happily pay the $17k for the power and reliability it affords.

Having said that, there's definitely something to be said for standing behind your product. It's what keeps you in business. Continue to disappoint customers and you loose them.

Here's my suggestion, post the customer service address of PCNA and draft a form letter stating pretty much what you have above. Anyone who wants to to print out, sign, and send it to Porsche can. Maybe the deaf ear will put in a hearing aid.

Originally Posted by Brucelee

Sadly, I would conclude that like most or all German car makers, they care not a whit about the long term quality of their products.

I wish I were wrong.

Having said that, I love the way the Box looks and drives

BL you really think that? I have read countless issues of Excellence with high mileage rebuilt 911 cars in them. It seems like the sleeved, water cooled flat sixes started the problem. In a recent issue, they spoke about the new 911 engine having reduced rotational mass and weight, they ditched the intermediate shaft, which I think is the true culprit. I worked at Kodak, I have seen first hand that the "bleeding edge" of Technology always spawns problems and mods. It is also true that exotic sports cars are just that, I don't know what the Achilles heels are of Lambos but I have read many a Ferrari Halloween horror story. Having typed all this, I'll still be pissed if my 29,450 2.5 motor doesn't make 100K.

[Brucelee]

Originally Posted by EE3racing

BL you really think that? I have read countless issues of Excellence with high mileage rebuilt 911 cars in them. It seems like the sleeved, water cooled flat sixes started the problem. In a recent issue, they spoke about the new 911 engine having reduced rotational mass and weight, they ditched the intermediate shaft, which I think is the true culprit. I worked at Kodak, I have seen first hand that the "bleeding edge" of Technology always spawns problems and mods. It is also true that exotic sports cars are just that, I don't know what the Achilles heels are of Lambos but I have read many a Ferrari Halloween horror story. Having typed all this, I'll still be pissed if my 29,450 2.5 motor doesn't make 100K.

Porsche created the liquid cooled flat 6 in 1997. Thats 12 years to get it right????? RMS, IMS etc.

I could go on but I have no respect for a company that treats its customers as lab rats. I don't see BMW as terribly different, although their engines seem to hold up. Not so the auto trans.

Again, I love the engineering, handling, performance and looks of the Box. I hate that the company seems to be indifferent to their cars breaking and attendant costs.

IMHO.

Originally Posted by Brucelee

Porsche created the liquid cooled flat 6 in 1997. Thats 12 years to get it right????? RMS, IMS etc.

I could go on but I have no respect for a company that treats its customers as lab rats. I don't see BMW as terribly different, although their engines seem to hold up. Not so the auto trans.

Again, I love the engineering, handling, performance and looks of the Box. I hate that the company seems to be indifferent to their cars breaking and attendant costs.

IMHO.

I'll give you this, the dealerships are awful, meanwhile, the Saab dealer smootches my dad's behind.

[Jaxonalden]

United we stand, divided we fall and they will continue to ignore the problem.

I totally disagree with Blue2000S's initial statement of;

"I really believe in buyer beware and don't buy something that you can't afford.(WTF does that mean? If I can't afford to replace my $15K engine in 30K miles means I can't afford it? Point is, I shouldn't have to replace it.) I'm happy to know that if something goes wrong with my car, I have a Jake Raby rebuild/upgrade waiting for me. I'll happily pay the $17k for the power and reliability it affords."

Do you have so much money that you can afford to have a company ignore a known problem and pay for the fix yourself? I'm all for the class action, with the PCA and this forum we should be able pool all the evidence needed to prove the flaws in the engine design.

[shaman1204]

Originally Posted by EE3racing

I'll give you this, the dealerships are awful, meanwhile, the Saab dealer smootches my dad's behind.

I think the dealerships have a lot to do with the problem. Example: I took my 01 in for the "clunk over rough surfaces" problem and they found three other problems. Fine and good, but they couldn't find the source of the clunking noise. After researching here and other forums I told them to check the rear control arms. Alas! It's the control arms. Problem not solved. Clunk still there.

A month or two ago my alternator took a crap, car went to an indy mechanic and they brought up the clunking noise on their own. They tried to pin-point it and told me basically it is probably some worn out bushings but the warranty company won't replace them if they are not visibly cracked/split, etc.

Could a Porsche mechanic not know this? Don't tell me they know nothing of this problem. If you search this forum and others it is a very common problem. Perhaps it was just the one dealership that I dealt with but it was the first and last time my car feels the hands of a "Certified Porsche Mechanic."