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i had a problem with these warranty people when i first bought my car. aside from the dealer trying to steal my warranty money (he never turned it in...kept my $1800), i had an oil issue about a month after i bought the car and they were of no help. i came home one day, and oil was raining down from under the car. after taking it to a porsche dealer (i bought it from a "luxury" car lot), they told me the other dealer tried to re-use the valve cover gaskets and cover them with sealant. one of the cam plugs fell out, and that's where the oil was coming from. the warranty people wouldn't cover the bill, and said they don't cover seals and gaskets. the old dealer wouldn't pay porsche, he told me he'd fix it for free if i brought it to him. i just bit the bullet, and paid the bill ($1500)! i immediately cancelled the warranty after that.
that internally lubricated parts clause is so vague. after they told me that, i asked them "if something goes wrong internally, do you usually relate it to an external issue?" after avoiding the question, the lady never fully answered me, but she did say that a lot of times it's due to neglect. that pretty much told me right there how they treat claims. good luck though! i hope it all works out for you!
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