Porsche warranty worthless?
Just to start out, i want to tell you about my car. It is a 2004 Boxster S limited edition 550 spyder, has 14,XXX miles on it, never been tracked, and is in showroom condition.
I recently went to the dealer to get 15,000 mile service done, and had asked the dealer to inspect the brakes as I had been getting a vibrating feedback from the steering wheel while braking at highway speeds, which i expected to be warped rotors, as it happened to me on my fathers 2002 Boxster s.
As suspected, the front two rotors were warped, and the dealer called me telling me that they were waiting for Porsche to ok' the repair under warranty. later that day, they called back stating that because I was the second owner of the car, they would not cover this repair under warranty. After hours of talking with Porsche A.G. , they then denied the claim, giving the power of the decision back to the regional warranty officer.
My fathers' Boxster was covered under warranty, and Porsche apologized to him for having a defective set of rotors. My question is, is this normal that Porsche refuses to stand behind there car if you are a second owner, and is there anybody who I can contact to try to resolve this issue? I just find it hard to believe that Porsche can try to call it abuse when the car still has its original tires and brake pads on it.
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