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Old 05-16-2007, 08:40 PM   #1
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CPO Warranty - Ltd, not Bmp2Bmp

I'm taking the Box in tomorrow to have the lft frt lwr cntrl arm replaced because of a squeaky bushing. Got a call from the SM today. He said the rt rear whl bearing that was replaced last mo was not covered under my CPO. And tomorrow's work would not be covered either. Turns out Porsche considers these "wear out" parts.

Got my CPO booklet out tonight and gave it a good read. While they say they will "repair or replace any factory part that is faulty in material or workmanship under normal use", they list all the items they cover in the CPO warranty and these 2 parts are not listed. The pwr steering pump & resvoir and the pwr window motor that have been replaced recently are, but not the bearing or the cntrl arm. I understand the concept of certain parts wearing out under normal use and not being covered by warranty, but geez my car only has 35K on it. That doesn't seem "normal" to me. Randall tried to eaze my pain when he said Porsches are built to be light weight and strength / reliability are sometimes sacrificed to achieve this goal. That was easier to accept when Porsche was footing the bill for the repairs. Now it sucks.

The SM was nice about it. He said they would only charge me at the warranty rate rather than at the customer rate for both repairs, so he's doing what he can. And the book clearly states what is and isn't covered. Just wanted to make other CPO owners aware of the situation for their future reference. (And I wanted to rant a bit and now I feel better.)

I guess the "trophy wife" needs to go shopping tomorrow. She's generally a lot of fun to be with, so I guess a few bucks out of my pocket is acceptable.

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Old 05-17-2007, 05:06 AM   #2
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I can tell you from experience that this is NOT the way Lexus handles their CPO. Their logic is, that a part of the suspension should not wear out when the car has less than 100K on it.

Makes sense to me!

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Old 05-18-2007, 03:43 AM   #3
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My car is CPO as well. I went in for the proverbial 1411 & 0410 codes. It turns out any of the parts associated with the air pump circulation system are not covered as well. Turns out that this is part of the "emissions system". I was not a happy camper.
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Old 05-18-2007, 03:52 AM   #4
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Sigma: Did the gvmt. mandate that the emissons system be good for a longer period, and outside, general warrantees?

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Old 05-18-2007, 05:18 AM   #5
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Quote:
Originally Posted by SigmaPi
My car is CPO as well. I went in for the proverbial 1411 & 0410 codes. It turns out any of the parts associated with the air pump circulation system are not covered as well. Turns out that this is part of the "emissions system". I was not a happy camper.

There is an extended mandated warranty on all emissions equipment. Mandated by the Feds.

Your dealer screwed you on this.

Go back at them.
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Old 05-18-2007, 06:07 AM   #6
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IIRC, fed mandates emissions components have at least an 8yr/80K warranty. Some states like CA might even be longer.
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Old 05-18-2007, 06:38 AM   #7
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Quote:
Originally Posted by SigmaPi
My car is CPO as well. I went in for the proverbial 1411 & 0410 codes. It turns out any of the parts associated with the air pump circulation system are not covered as well. Turns out that this is part of the "emissions system". I was not a happy camper.

Yeah, per other people's replies, emissions system components are mandated to be covered by the Fed, or by state government. You need to check on that.

Could be why the CPO warranty doesn't cover it... because it's already covered!
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Old 05-18-2007, 07:20 PM   #8
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I had a rear wheel bearing go bad at 30,000 miles. I complained to the Porsche dealer that I've had lesser cars (GM, Ford, Honda, Toyota, Mitsubishi...) with twice that mileage and never had to replace wheel bearings.

Porsche gave me the song and dance that dust can get in the bearing and cause it to wear-out prematurely. But I had to pay for the repair.

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