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Jake I thought at one point you were going to
qualify, train and support people in shops that would then be equipped to do IMS kits for owners. By the time they are doing their 3rd or 4th replacement, the questions should be down to almost zero. Maybe the business model of selling to all comers is not the best approach for your business as it takes up too much of your personal time.
I'm not familiar with your staff and their training, how many simultaneous IMSRs can your shop handle at once? How much do you personally have to touch each car? How much delegation are you able to do by now?
Just some thoughts, you don't have to answer them here.
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