Quote:
Originally Posted by Rickinduncan
I bought my Pcar from a Pcar dealer, who had serviced it from day one. The Service Desk was willing to tell me about all the work done, but wouldn't give me a copy. Maybe they don't want to spend all their time photocopying work orders for everyone that asks.
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I don't think any dealership, or larger independent shop for that matter, stores paper work orders anymore. Just about everyone has fully electronic records and could reproduce any work order with a couple of key strokes.
It has become a liability issue, not a convenience issue, as the records are the property of the previous owner(s), not the dealer.........
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