Maybe the dealership I deal with is above and beyond but I have never had an issue or felt slighted by them. About 6 months after my purchase from a private source some one hit my rear end the car was repaired at the dealership. The day the car was supposed to be finished and wasn't I got a new Mercedes 300 4-matic for the remainder of the repair time.
I get and fill out the survey every time. Only ever complained once and got 20% off the parts on that service. I get my track inspections and state inspections there and an alignment every year. Because I am a local PCA member and on the DE network track inspections are $50 each and the alignments are under $100. parts are 10% above dealer cost. I am always offered a ride I even be offered car pickup drop off service.
This dealer is Porsche Audi Mercedes and BMW on three joined lots.
__________________
2003 Black 986. modified for Advanced level HPDE and open track days.
* 3.6L LN block, 06 heads, Carrillo H rods, IDP with 987 intake, Oil mods, LN IMS. * Spec II Clutch, 3.2L S Spec P-P FW. * D2 shocks, GT3 arms & and links, Spacers front and rear * Weight reduced, No carpet, AC deleted, Remote PS pump, PS pump deleted. Recaro Pole position seats, Brey crouse ext. 5 point harness, NHP sport exhaust
|