Go Back   986 Forum - for Porsche Boxster & Cayman Owners > Porsche Boxster & Cayman Forums > Boxster General Discussions

Reply
 
LinkBack Thread Tools Display Modes
Old 02-04-2020, 03:37 AM   #1
Registered User
 
truegearhead's Avatar
 
Join Date: Jul 2011
Location: Richmond, VA (The Fan)
Posts: 750
TireRack hitting it out of the park

I bent a wheel on my daily and after looking online the wheel was no longer available. Its a Alleggerita HLT, car and wheels shown below, which is common but the rear was 12" wide which OZ only made for a limited time for GT3s that wanted to run a specific Hoosier. Tirerack found a warehouse that had one and shipped it to me but it was the wrong color, we weren't sure what color I had. They picked it back up for free and worked with OZ Racing to custom make me one wheel even though they are no longer in production. They have been calling me almost daily with updates, I can't believe the customer service! Sorry for the non-986 content but I felt like I should give them a shout out.





__________________
1997 2.5 Boxster NASA Time Trial track car
2003 911 C2
NASA HPDE Instructor
truegearhead is offline   Reply With Quote
Old 02-04-2020, 04:58 AM   #2
Registered User
 
Join Date: Aug 2011
Location: Rochester, NY
Posts: 97
That is awesome customer service and thanks for sharing your experience. It's always good to pass along the positive stories - so many time we only hear the negative.
m332is is offline   Reply With Quote
Old 02-04-2020, 06:16 AM   #3
Registered User
 
Join Date: Jul 2017
Location: Tucson AZ
Posts: 532
I love your picture! It tells such a story.

As for Tire Rack, loved them when I lived in Reno. They are local there and you can pick up at the warehouse. Nothing on TR, but last set I bought for my Boxster were Rikken (great low cost tires made by Michelin in Indonesia) which I had shipped to my local Pep Boys for mounting. Pep Boys treated my wheels like they were old boat anchors, scratched all 4. I would never take a car there again. TR put some pressure on them, and they ended up paying to have all 4 refinished. A testimonial for Tire Rack, but certainly not Pep Boys.

I do most of my tire biz with Discount Tire, who are local and wonderful!
__________________
2001 Boxster
2007 Toyota Highlander
2003 New Beetle Convertible, Turbo, Tip 6 speed
Brian in Tucson is offline   Reply With Quote
Old 02-04-2020, 10:44 AM   #4
Registered User
 
Cunningr's Avatar
 
Join Date: Mar 2016
Location: Spain
Posts: 893
Tire rack even ships to APO boxes for us overseas military and contractors.
__________________
2000 Boxster S Ocean Blue Metalic
Cunningr is offline   Reply With Quote
Old 02-04-2020, 11:25 AM   #5
jcp
Registered User
 
jcp's Avatar
 
Join Date: Nov 2019
Location: central okla
Posts: 46
Quote:
Originally Posted by Brian in Tucson View Post
I love your picture! It tells such a story.



I do most of my tire biz with Discount Tire, who are local and wonderful!
I have done business with Tire Rack lately and have had positive experiences each time.
jcp is offline   Reply With Quote
Old 02-04-2020, 03:05 PM   #6
Registered User
 
Join Date: Aug 2019
Location: Danielsville, Ga
Posts: 57
Quote:
Originally Posted by Brian in Tucson View Post

I do most of my tire biz with Discount Tire, who are local and wonderful!
I bought Toyo RA1s from them in Tucson, also, W. Ina Rd. They price matched and did a great job. Tire Rack is awesome, though.
Hasbro is offline   Reply With Quote
Old 02-06-2020, 12:22 PM   #7
Registered User
 
Finnegan's Avatar
 
Join Date: Jun 2014
Location: Oregon
Posts: 412
Those wheels look great!
__________________
'04 Midnight Blue Metallic 986
Finnegan is offline   Reply With Quote
Old 02-08-2020, 09:19 PM   #8
Certified Boxster Addict
 
Join Date: Nov 2010
Location: Los Angeles
Posts: 7,600
I buy 10+ sets of tires a year from Tire Rack. I have a personal buyer. It's like concierge tire buying. They really do know how to treat customers right.

__________________
1999 996 C2 - sold - bought back - sold for more
1997 Spec Boxster BSR #254
1979 911 SC
POC Licensed DE/TT Instructor
thstone is offline   Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On




All times are GMT -8. The time now is 04:39 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0
Copyright 2018 Pelican Parts, LLC - Posts may be archived for display on the Pelican Parts Website -    DMCA Registered Agent Contact Page