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OK, so I did a bit more investigative work, and I'm still at square one. What I've done so far:
1. Disconnected the battery, reconnected it, and followed the re-connection procedure.
2. Pulled fuses B1, B10 and E1. All good.
3. Pulled the instrument cluster and removed/reinstalled the plugs.
4. Checked the electrical operation of other components. Everything works fine.
5. Confirmed that the ignition switch was replaced in 2011.
6. The ignition switch operates smoothly, but that doesn't mean the electrical portion does.
Is is possible that the electrical portion of the ignition switch has failed? Would that cause the entire instrument cluster to act in this way?
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1998 Porsche Boxster - Ocean Jade Metallic
1985 Porsche Carrera Targa - Guards Red
1978 Porsche 911SC Euro Non-Sunroof - Grand Prix White
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Threaded Mode
