First trip to a porsche dealer in years

[itsnotanova]

Originally Posted by maytag

I hope my local dealer is decent.... but I'm wary, because they're part of a large group of dealerships who, single handedly, have managed to screw up basic service (let alone repairs) on my JEEPs, jaguars, Mercedes, and Audis.

Yeah.... I'm not holding my breath.

Stupid, basic stuff.... like lieing to me about services done. Lug nuts missing. Drain plugs stripped. Grease on my headliner. Last time they tried to sell me a reflash, but the tech didn't know what it was, or what it did, only that my vin required it... at a cost of $129.95

Yeah......

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There's some great dealers and then there's crappy dealers. Salt Lake might have the worst dealer in the country. I rarely deal with people in Utah, but I've had two customers tell me stories about that dealer.

[maytag]

Originally Posted by itsnotanova

There's some great dealers and then there's crappy dealers. Salt Lake might have the worst dealer in the country. I rarely deal with people in Utah, but I've had two customers tell me stories about that dealer.

Honestly, most people in Utah, like other places I've done business, are GREAT people. But there is a culture at this particular group of dealerships that discourages customer service.

And now they've bought the local ferrari / Maserati dealership as well... they're literally killing my euro-car dealings.
Thank heavens for the internet.

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[paulofto]

The dealer up here in Winnipeg has been great. Although I have not serviced my vehicle there, parts department is always helpful and prices are competitive with on line sellers after you build in shipping etc. They also work with the local PCA and host a variety of events. The first time I visited they took me on a tour of the service area. It was cleaner than a hospital operating room.