Quote:
Originally Posted by Series9
Actually, it is.
See here from the LN website:
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Yes, thats a Preferred Installer, not a Certified Installer. Huge difference between the two. Also, that statement also means that its not fully qualified, because it doesn't qualify for a warranty.
From this side of the fence the primary concern is the effectiveness and long term service of the retrofitted bearing. Constantly these bearings are being swapped from engines that were found to be previously failing. Shops are not carrying out pre- inspections before retrofits are done. I find issues with engines and DQ those engines routinely, these things can be anything from a sump full of IMS failure debris, to a chunk of a timing chain roller, of a handful of timing chain wear rail material. At that point, we stop and go into a reactive mode. Thats the other part of the procedure I developed, and every engine is presumed guilty until proven innocent. When I instruct classes all across N. America I ask on the beginning of day #2, who carries out a pre- qualification before carrying out an IMS Retrofit. All year long, I have had TWO people out of about 400 raise their hands. Put clearly- an IMS Procedure isn't completed, as directed, without the engine being pre- qualified first.
Yes, it may be the customer's decision, because it's his car. You can trust that even if that customer makes the decision to take the risk, and the engine experiences a failure that he still won't be happy. What is "ok" today and seemingly going to save him money, is not going to be okay if things don't work out.
As long as he doesn't make phone calls this way, and he is responsible for his own decisions and risks, all is well for everyone except for him.
When I act as the customer's advisor I treat the car like it was my own. That means that at times I have disassembled a complete engine just to clean debris from it when carrying out a retrofit and caught one at mid failure, like this one. It didn't cost him anything, because I knew it would cost me everything if it failed. All he did was sign on the dotted line saying he had ben informed and that he granted us permission to strip the whole thing. Did I make any money? No. Did I lose any money? Yes. Did I retain a reputation and keep my character? Yes. Thats all that matters here.
If the proper steps are carried out after a failure of this level, the engine at least stands
a chance to survive. These steps are extensive and time consuming. If those things are not done, it doesn't stand a chance at living a full life.
The fine line between being a "Hero" or a "Zero" is so faint that its invisible. One second is all that separates the two.
We are all only as good as the outcome of our next job. Some of us care more about that than others, and some of us have had IMS Retrofit bearings fail, and others haven't. IMSR #415 was finished here yesterday, and I post inspect it on Monday, just like I pre- inspected it last Monday.
2001 Boxster S
Hybrid Mode
