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Hi,
I have been using Warranty Direct since October. I have already had two claims, that totaled around $1000.00. I simply gave my Warranty ID card to the repair shop (Ruf in Dallas), they called and Warranty Direct authorized the repair and paid the claim. I never even had to talk to them. Simple as that. If I remember correctly the plan I have is called XTRACARE Plus and I have the zero deductible plan. Its a nice peace of mind, however, I find myself hoping that over the course of the Warranty (37,000 miles) that enough things go wrong to make me feel like I made a smart decision in purchasing it.
Mike
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