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A friend of mine had a Ferrari 348, and if you think Porsche is unresponsive to customer complaints, you should have heard him wail about his treatment from Ferrari.
I'm sure I will be painted as an apologist for Porsche, but the fact of the matter is that low-volume, high performance auto manufacturers frequently seemingly take their sweet time about resolving design issues that the Toyotas of the world have squared away by the next model year.
It will be interesting to see the results of the ongoing "survey" of RMS complaints.
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