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they shouldn't have to split the case for a preliminary diagnosis; getting the heads off should be enough to get an initial tell on the state of things given the symptoms. as most of that is labour, you might be able to pressure/guilt them into owning some or even all of that. depending on how busy they are they are not out of pocket for the labour component (as opposed to parts expenses) so it is a good place to start negotiations.
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Hybrid Mode
