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Old 09-13-2012, 09:29 AM   #1
VFX
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Not your fault at all. The shop is one of the most highly recommended shops in town.

At this moment they're assessing their strategy after I told them I'm coming over to tow the car.

.
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Old 09-13-2012, 10:05 AM   #2
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they shouldn't have to split the case for a preliminary diagnosis; getting the heads off should be enough to get an initial tell on the state of things given the symptoms. as most of that is labour, you might be able to pressure/guilt them into owning some or even all of that. depending on how busy they are they are not out of pocket for the labour component (as opposed to parts expenses) so it is a good place to start negotiations.
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Old 09-13-2012, 10:43 AM   #3
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Garage
Quote:
Originally Posted by VFX View Post
Not your fault at all. The shop is one of the most highly recommended shops in town.

At this moment they're assessing their strategy after I told them I'm coming over to tow the car.

.
Sounds to me like since your car arrived "they" have been assessing your ability to write a big check!
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