LN Spin-On Oil Filter Adapter

[Ghostrider 310]

No objective data, you mean supplied by the manufacturer and developer of the technology? You mean Mahle, the people who showed your contention that the filter ends are paper to be a manifestation in your own mind that you passed on as facts? Go put an addition on the house for your ego. Like you I'm done now do as you wish with your car, I'm super glad I didn't have to interface with you in business as I am sure you feel the same about me. Let's just quietly think each other idiots and let the boys go back to their blog.

[Perfectlap]

I am absolutely STUNNED that a manufacturer would send an email response, and a lengthy, well-written one at that.

I called the idiots at Amex not less than 10 times to repeat the same problem. And the kicker, the guy on the phone at Verizon tried arguing with me that it wasn't their fault that they sent one defective after another for 10 months. Virtually every other big company I deal with have either folks answering the phone who can barely speak the language of the customer or have absolutely no interest in fixing a damn thing.

Good job MAHLE.

[JFP in PA]

Originally Posted by Perfectlap

I am absolutely STUNNED that a manufacturer would send an email response, and a lengthy, well-written one at that.

I called the idiots at Amex not less than 10 times to repeat the same problem. And the kicker, the guy on the phone at Verizon tried arguing with me that it wasn't their fault that they sent one defective after another for 10 months. Virtually every other big company I deal with have either folks answering the phone who can barely speak the language of the customer or have absolutely no interest in fixing a damn thing.

Good job MAHLE.

Probably a canned response from the marketing department because of the number of inquiries’ they have gotten on the subject……………

[Perfectlap]

Originally Posted by JFP in PA

Probably a canned response from the marketing department because of the number of inquiries’ they have gotten on the subject……………

but what do you have to say about this argument?

"The material is superior to a plastic and even an elastomer (rubber) seal, due to the fact that it can compensate the thermal expansion and contraction of the filter module components during different operating phases such as cold start, warm-up, cool down.."

[JFP in PA]

Originally Posted by Perfectlap

but what do you have to say about this argument?

"The material is superior to a plastic and even an elastomer (rubber) seal, due to the fact that it can compensate the thermal expansion and contraction of the filter module components during different operating phases such as cold start, warm-up, cool down.."

If it is so damned good, why does it tear around the center opening? I have never seen a Wix do that. And it does not address the glue line delamination failures where the media is bonded to the end cap, which is an even more common failure point.

[Perfectlap]

Originally Posted by JFP in PA

If it is so damned good, why does it tear around the center opening? I have never seen a Wix do that. And it does not address the glue line delamination failures where the media is bonded to the end cap, which is an even more common failure point.

not sure if this is possible for you, but do you think you could ballpark the % of filters you've removed vs the number that had these issues?

[JFP in PA]

Originally Posted by Perfectlap

not sure if this is possible for you, but do you think you could ballpark the % of filters you've removed vs the number that had these issues?

We look carefully at all removed filters, regardless of brand or style for both for debris types (if any) as well as the integrity of the filter itself as part of regular service; and we note this in the car’s service records. As part of that process, we catch the ones that are not intact. At one time, we were seeing failures in the 5% range on average, but it also has moved higher and lower at different time intervals. We were also seeing about one center opening tear for every three bonding failures. What I do not have data for is how big the end cap tear was or how much of the end cap bonding line failed, as we did not record that information.

While some might see this failure rate as “small”, what concerned us is that we have yet to see similar problems with filters that do not use this end cap material and bonding process. And you also have to ask yourself if you would be comfortable with at least part of your oil not being filtered some of the time until your next oil change. Knowing how sensitive these engines can be to circulating debris, we looked for a replacement that gave our customers better odds.