01-10-2011, 05:19 AM
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#1
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Registered User
Join Date: Aug 2005
Location: Sanford NC
Posts: 2,595
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http://www.carmax.com/enus/maxcare/default.html
Claims that all parts are covered except those listed. Then goes on to give an elaborate list of what is covered. Which is it? IMS not listed.
Claims non-covered parts covered if the result of covered part failure. No claim of covered part covered as the result of non-covered part failing (as in IMS taking out engine if IMS not covered).
At the bottom reveals Porsche and CarMax aren't behind the warranty, it is just a warranty from one of several third parties. Research those companies.
Read the contract...not the sales literature.
If it is as you hope, the price and length make it a great deal. It is those little details that always worry me and I hear from my lawyer friends about.
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01-10-2011, 07:00 AM
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#2
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Registered User
Join Date: Sep 2010
Location: Oregon
Posts: 72
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I bought my Boxster from Carmax in Salt Lake and I got the extended warranty. It covers all major components including engine failure. It does not mention every engine component but if any fail you are covered. Believe me no warranty lists a IMS simply because it is part of the engine. You must get pre-approved by any shop that has certified mechanics including Porsche if that is your choice. So your brothers garage does not count.
They are a very large co and doing well and I doubt this is a scam.
My 04 S only had 20k miles when I bought her and I got a 6 year up to 75,000 warranty for about $1400. It gives me some breathing room before I do the IMS.
__________________
2004 Boxster S Anniversary ed, hard top:
SOLD
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01-10-2011, 07:22 AM
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#3
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Registered User
Join Date: Jun 2004
Location: Des Moines, IA
Posts: 8,083
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Quote:
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Originally Posted by jditom
I bought my Boxster from Carmax in Salt Lake and I got the extended warranty. It covers all major components including engine failure. It does not mention every engine component but if any fail you are covered. Believe me no warranty lists a IMS simply because it is part of the engine. You must get pre-approved by any shop that has certified mechanics including Porsche if that is your choice. So your brothers garage does not count.
They are a very large co and doing well and I doubt this is a scam.
My 04 S only had 20k miles when I bought her and I got a 6 year up to 75,000 warranty for about $1400. It gives me some breathing room before I do the IMS.
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Carmax can offer a warranty, no issue there.
They cannot offer a Porsche CPO warranty or anything else through Porschae NA without Porsche's agreement.
That is the issue, not whether a warranty can be offered.
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Rich Belloff
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01-10-2011, 07:44 AM
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#4
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Registered User
Join Date: Dec 2010
Location: ca
Posts: 95
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new issue
Quote:
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Originally Posted by Brucelee
Carmax can offer a warranty, no issue there.
They cannot offer a Porsche CPO warranty or anything else through Porschae NA without Porsche's agreement.
That is the issue, not whether a warranty can be offered.
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The sales guy clarified that it is a Maxcare, not a Porsche warrantee. So now my issue is if Maxcare will cover an engine failure due to an IMS failure.
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01-10-2011, 09:37 AM
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#5
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Registered User
Join Date: Sep 2009
Location: The City
Posts: 1,084
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call them and ask. get it in writing. the worst that can be said is no.
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01-10-2011, 10:44 AM
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#6
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Registered User
Join Date: Nov 2004
Location: New Jersey
Posts: 8,709
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put that money into a money market account and kick in another $100 every month (at least). If you read the fine print of those warranties they are chock full of 'get out of paying you for catastrophic claims" language. They'll require all maintenance be done by a licensed mechanic, and I mean everything, no matter how minor like chaning the air filter (5 minute DIY) and you can't miss or be late on a single service item. When you add up how much this will cost you it negates the value of the warranty. I bought one of those when I first picked up this car because it was so cheap I thought what the heck. I opted to pay over several installments. Almost immediately I had a problem, top wouldn't come down. I brought it to the dealer and they said "$4 switch but we have to charge you $140 labor". Fine I said I'm covered "bumper to bumper". The Porsche tech comes back an hour later "you're warranty will not cover it". A $4 switch. So I stopped making the payments and allowed them to cancel the warranty. Glad I didn't pay all up front.
__________________
GT3 Recaro Seats - Boxster Red
GT3 Aero / Carrera 18" 5 spoke / Potenza RE-11
Fabspeed Headers & Noise Maker
BORN: March 2000 - FINLAND
IMS#1 REPLACED: April 2010 - NEW JERSEY -- LNE DUAL ROW
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01-10-2011, 01:19 PM
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#7
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Registered User
Join Date: Dec 2010
Location: ca
Posts: 95
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Quote:
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Originally Posted by Perfectlap
put that money into a money market account and kick in another $100 every month (at least). If you read the fine print of those warranties they are chock full of 'get out of paying you for catastrophic claims" language. They'll require all maintenance be done by a licensed mechanic, and I mean everything, no matter how minor like chaning the air filter (5 minute DIY) and you can't miss or be late on a single service item. When you add up how much this will cost you it negates the value of the warranty. I bought one of those when I first picked up this car because it was so cheap I thought what the heck. I opted to pay over several installments. Almost immediately I had a problem, top wouldn't come down. I brought it to the dealer and they said "$4 switch but we have to charge you $140 labor". Fine I said I'm covered "bumper to bumper". The Porsche tech comes back an hour later "you're warranty will not cover it". A $4 switch. So I stopped making the payments and allowed them to cancel the warranty. Glad I didn't pay all up front.
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Did you find the language in the b2b warrantee that excluded that job?
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01-12-2011, 08:27 AM
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#8
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Registered User
Join Date: Dec 2010
Location: ca
Posts: 95
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Maxcare's fine print
Quote:
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Originally Posted by mikefocke
http://www.carmax.com/enus/maxcare/default.html
Claims that all parts are covered except those listed. Then goes on to give an elaborate list of what is covered. Which is it? IMS not listed.
Claims non-covered parts covered if the result of covered part failure. No claim of covered part covered as the result of non-covered part failing (as in IMS taking out engine if IMS not covered).
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The link above that Mike gave is for the Maxcare brochure. The attachment (if it works) is the terms and conditions of the Maxcare contract.
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01-12-2011, 09:27 AM
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#9
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Registered User
Join Date: Nov 2004
Location: New Jersey
Posts: 8,709
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That language looks like a sea of red tape. "insufficient lubrication".....your engine explodes. they drain the oil from your new roller and determine that you were 1.5 ticks below (or maybe above) where Porsche said you should maintain. "sorry you failed to maintain, claims are denied".
__________________
GT3 Recaro Seats - Boxster Red
GT3 Aero / Carrera 18" 5 spoke / Potenza RE-11
Fabspeed Headers & Noise Maker
BORN: March 2000 - FINLAND
IMS#1 REPLACED: April 2010 - NEW JERSEY -- LNE DUAL ROW
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01-12-2011, 10:38 AM
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#10
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Registered User
Join Date: Dec 2010
Location: ca
Posts: 95
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Quote:
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Originally Posted by Perfectlap
That language looks like a sea of red tape. "insufficient lubrication".....your engine explodes. they drain the oil from your new roller and determine that you were 1.5 ticks below (or maybe above) where Porsche said you should maintain. "sorry you failed to maintain, claims are denied".
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I agree that they'll look for any reason to not pay. If you maintain your car per mfr rec and can prove it, that should strengthen your position if they deny. I always carry an extra quart of oil; if your engine dies just make sure it's topped up.
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01-12-2011, 04:06 PM
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#11
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Registered User
Join Date: Nov 2004
Location: New Jersey
Posts: 8,709
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Quote:
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Originally Posted by baxster
I always carry an extra quart of oil; if your engine dies just make sure it's topped up.
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 that made me laugh...
__________________
GT3 Recaro Seats - Boxster Red
GT3 Aero / Carrera 18" 5 spoke / Potenza RE-11
Fabspeed Headers & Noise Maker
BORN: March 2000 - FINLAND
IMS#1 REPLACED: April 2010 - NEW JERSEY -- LNE DUAL ROW
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01-12-2011, 09:19 PM
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#12
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Registered User
Join Date: Dec 2010
Location: ca
Posts: 95
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IMS is covered
Quote:
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Originally Posted by mikefocke
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It says that all internally lubricated engine parts including seals are covered. May i be so bold to say that covers the IMS and RMS. Of course, I'm sure they'll still come up with a reason to deny it.
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