2001 Boxster bleeding to death...

[yelojkt]

Originally Posted by aaroncaserta

If it was something they did wrong then they would absorb the repair costs. Well, the next day I have it flatbedded all the way back to Charleston (the dealership doesn't have towing service and I have now paid almost $400 to have it towed everywhere). This morning they call me and say the problem is at the back of the crankshaft or something. I asked them if it was another name for the Rear Main Seal and they said yes.

It was something they did wrong. They misdiagnosed the problem. By their own word they should absorb the repair cost.

[lifeisgood]

Any good lawyers on this forum like to have an input.

[seningen]

Good will point #1:
If I were them -- I would waive the previous repair costs -- as that
did not resolve the problem.

I would then look to fix it correctly -- and only charge for what fixes the problem.

Good Will point #2:
I'd throw you a bone for having to deal with the issue more than once.

I think it is fair to pay for the proper fix -- but you shouldn't pay for any
fix that was incorrectly diagnosed.

Mike

[Beelzy]

First, call your CC company and report the transaction as a fraud, to effect a refund.
That Dealership had no excuse for that incorrect diagnosis and costly and unneeded repair. As a matter of fact, how do you know the cam cover job was actually done?

Then find another place to work on your car.

[jcb986]

Call Porsche US Corporate office and complain, but let them know too, you are going to Porsche about there inability for them to have done the job right the first time. ******************** and ******************** LOUD.

[Fluellen]

I wouldn't be so quick to condemn the dealership. It's quite possible that these two leaks are separate incidents.

If an engine leaks as much as you describe, chances are it's been neglected for a long time (not necessarily by you, I am sure there is a PO somewhere...) and likely has plenty of other things that are on the verge of failing. So this may just be unfortunate coincidence.

[clickman]

Originally Posted by Fluellen

I wouldn't be so quick to condemn the dealership. It's quite possible that these two leaks are separate incidents.

If an engine leaks as much as you describe, chances are it's been neglected for a long time (not necessarily by you, I am sure there is a PO somewhere...) and likely has plenty of other things that are on the verge of failing. So this may just be unfortunate coincidence.

The OP said it was leaking just as bad after the "repair" as before.

Cam covers on the M96s can tend to weep; no big deal.

They missed whatever the real problem is.

[aaroncaserta]

I took it to a local shop because I didn't want to have to pay another $200 to tow it an hour away to the dealership. The shop called me today and said that after much testing they have determined that it is going to be one of two things. 1) Crank sensor - $276.29 or 2) the PCM. They are confident that the crank sensor should fix the problem but I wanted to seek advice from you all. They tested the fuel pump and it is good.

Is this a daunting task to install a crank sensor? They quoted labor at $357.50. Thanks for any information.