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I have had dealings with two Porsche dealers.
I purchased my Boxster from HBL of Tyson’s in Northern Virginia. The two times I went to the show room prior to purchasing the car, a salesperson came up to me with in 2 minutes of walking in the door. The only time I brought the car in for service there, the level of professionalism was as high as I expected it to be. Overall, HBL left a very good impression on me. The thing that I really liked about buying the car there was that I felt like my salesperson actually wanted to sell me the car. I had gone to a BMW dealer (BMW of Fairfax) before HBL to look at some 5 series and the salesperson basically told me that he sold so many cars that it really didn’t matter if I bought one or not. I promptly left, and have never been back to that dealer even though they called 3 times a week for three months after I walked out.
After I moved to St. Louis, I started going to Plaza Motors. I've taken the car in for service once and everything was as expected. My only gripe about Plaza is similar to something you mentioned. Twice now I have been in there to seriously look at cars and after standing around for 15 minutes waiting for some help I just left. I really think it’s my age (26), because I went into Plaza once with my mom and we were helped right away. However, I’ve also been to the other parts of Plaza (they have BMW and MB to name a few) and salespeople were all over me.
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