My failed transmission saga and Porsche's poor customer support... - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Brucelee · 08-23-2007, 06:34 AM

The Boxster is a very fine automobile although it clearly could be more robust.

Porsche customer service attitudes puzzles me. They act like they are selling a 15 thousand dollar car.

IMHO.

loftedbooch · 08-23-2007, 08:20 AM

just thought i would add to the displeasure of dealing with a dealership.

i had my catalytic converters replaced and they tried to charge me while under warranty

trogdor · 08-23-2007, 08:58 AM

Wow, why aren't they supplying a rental?

I have to bring my car back Monday for a fix or replace transmission appt as well and with only 2 days left on the CPO warranty!

I brought it in last monday and drove off in a dealer paid rental only to get 10 miles away and then get a call saying they didn't tell me that the tools needed to do the work haven't been obtained yet. In any case I assume the rental will be covered by them again this coming week.