Anyone purchased from departstop.com / DPS-Motorsports.com? - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Cloudsurfer · 03-28-2007, 08:09 PM

I just used them for a set of Litronics, when UPS destroyed the box on me, I had to wait almost a month for them to get more in, so they kindly hooked me up with free clear corners and sidemarkers, and gave me a super deal on a new shift knob/boot. So, I would rate their customer service as excellent, though overall the buying experience could have been a bit smoother.

Patrick

blinkwatt · 03-28-2007, 08:20 PM

I talked to Dayton not too long about updating my Boxsters rear end to the 03'+ w/ diffusers and he was nice and answered the zillions of questions I had and gave me some parts #s that I needed. Glad I get to see this thread before I bite the bullet.

RandallNeighbour · 03-28-2007, 09:22 PM

DPS sold me a set of black leather seats in mint condition out of a 996 for $750 bucks SHIPPED two years ago. Those guys rock in my book.

porschegeorg · 03-29-2007, 04:14 AM

I purchased a GT3 front bumper and side skirts from Dayton. There was a couple week delay and I had to keep calling Dayton to get updates. It turns out that the shop that paints the skirts was taking longer than expected. Dayton *could* have called me to keep me posted. BUT when they did arrive, I called Dayton more than once for advice on how to install them, and he spent more than enough time with me to get the job done.

So overall....I can live with delays as long as the price is good and service is decent.

JAAY · 03-29-2007, 05:21 AM

I bought all my lights from Dayton a couple years back. He's seems to be a real nice guy.

docdyh · 03-29-2007, 02:19 PM

I also have a thread on here about DPS Motorsports-bottom line-few can beat their prices but their customer service (i.e. Dayton) sucks. I bought a set of painted pocket covers in Dec 06. Got two rights instead of L/R. Shipped back. Dayton promised overnight shipment due to the error, with tracking no. After multiple calls to DPS and emails, I received them about 3 weeks later with no tracking provided. I actually emailed him stating that there were multiple threads on this forum about POOR customer service. I assume that they get enough business that it doesn't matter to them.

Perfectlap · 03-29-2007, 02:32 PM

Quote:

Originally Posted by RandallNeighbour

DPS sold me a set of black leather seats in mint condition out of a 996 for $750 bucks SHIPPED two years ago. Those guys rock in my book.

ad Borat says, That's a nice...Think I paid DHL $180 to ship my (wayyyy lighter to ship) GT3 seats. dang oversized boxes..

blinkwatt · 03-29-2007, 02:53 PM

Is Dayton the only one that works there or something?

Perfectlap · 03-29-2007, 03:09 PM

Nice signature pic Jaay, I guess no one thinks to show off their unecessarily expensive lights in the pics.

986Roadster · 03-30-2007, 06:42 AM

well here's my horror story........

Last year i bought side skirts from dps. they were suppose to be for a boxster, and for some reason i got 996 skirts. they too were 5 weeks later, but took the skirts back right away, and within 2 weeks sent me out the correct skirts.

this year/ 2 months back i bought the gt3 bumper, and i finally got a tracking number from him this week, and it looks like i should have the bumper on monday. now i'm hoping it's not a cayenne front bumper!!!!!

in my opinion, i think the body shop that does the painting is slowwwwww! not sure i can explain why other parts are taking longer to ship. maybe he orders from porsche and has to wait for the parts to come in.

prices have been very good, and in the future i'll just order 5 weeks ahead!!!