Anyone purchased from departstop.com / DPS-Motorsports.com? - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Jeph · 03-28-2007, 06:55 PM

I've dealt with DPS before. The first time was a couple of years ago for my clear corners. Smooth as silk.

Almost 2 months ago I ordered another set of clear corners (eBay) from them:

a) after 2 weeks, I contacted them and said forget it, just give me a refund. Kindly he said he would.

b) about 2 days later from that, still no refund, but I get a tracking # emailed to me.

c) few days later the part arrives... and it's side markers for a Cayenne!

I told him I don't want to pay to ship these back and he had UPS pick them up (as well as a refund). In the end I really didn't lose much time or money, but it was a bit annoying. (I didn't leave negative feedback because I live in fear of retaliatory negative feedback.) I just won't use them in the future...

Perfectlap · 03-28-2007, 07:05 PM

Jeph,
you need an ebay ID for buying and another for selling. I use my "expendable" ID for buying and guard my selling ID with my life!

DE Parts is also DPS Motorsports. Took nearly a month for me to receive my GT3 bumper from him.Very mixed feedback on slow shipping, mistakes and customer service issues but he seems to find the products at the lowest price. Do a search on Rennlist and you will see some nasty email exchanges between some disgruntled customers but most are positive.

Cloudsurfer · 03-28-2007, 08:09 PM

I just used them for a set of Litronics, when UPS destroyed the box on me, I had to wait almost a month for them to get more in, so they kindly hooked me up with free clear corners and sidemarkers, and gave me a super deal on a new shift knob/boot. So, I would rate their customer service as excellent, though overall the buying experience could have been a bit smoother.

Patrick

blinkwatt · 03-28-2007, 08:20 PM

I talked to Dayton not too long about updating my Boxsters rear end to the 03'+ w/ diffusers and he was nice and answered the zillions of questions I had and gave me some parts #s that I needed. Glad I get to see this thread before I bite the bullet.

RandallNeighbour · 03-28-2007, 09:22 PM

DPS sold me a set of black leather seats in mint condition out of a 996 for $750 bucks SHIPPED two years ago. Those guys rock in my book.

porschegeorg · 03-29-2007, 04:14 AM

I purchased a GT3 front bumper and side skirts from Dayton. There was a couple week delay and I had to keep calling Dayton to get updates. It turns out that the shop that paints the skirts was taking longer than expected. Dayton *could* have called me to keep me posted. BUT when they did arrive, I called Dayton more than once for advice on how to install them, and he spent more than enough time with me to get the job done.

So overall....I can live with delays as long as the price is good and service is decent.

JAAY · 03-29-2007, 05:21 AM

I bought all my lights from Dayton a couple years back. He's seems to be a real nice guy.

Perfectlap · 03-29-2007, 02:32 PM

Quote:

Originally Posted by RandallNeighbour

DPS sold me a set of black leather seats in mint condition out of a 996 for $750 bucks SHIPPED two years ago. Those guys rock in my book.

ad Borat says, That's a nice...Think I paid DHL $180 to ship my (wayyyy lighter to ship) GT3 seats. dang oversized boxes..

blinkwatt · 03-29-2007, 02:53 PM

Is Dayton the only one that works there or something?