Quote:
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Originally Posted by insite
well, all that having been said, i'd be on here writing about the issue, too. i don't personally own any of his stuff, so i can't vouch first hand. the post just suprised me because i'd heard nothing but praise.
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Hello Members,
I'm on top of the situation and in process of taking care of chgolatin2
issues, first I'd like to address not all products are made perfectly. Even with OEM Factory parts will have defective issues from time to time, thats why you get factory recalls to replace parts for warranty. As for these issues per chgolatin2
are glitch from production process,with 1 years passed more than 150 sets exhaust sold without complaints. This is what I epxected will happend soon or later, with this rate thats only counted for less than 1%. Regardless I'm here to solve problem and issues with products I've sold, Once Defective Exhaust return I will reimburse the S/H + $80.00 Installation labor to install the replacement Exhaust. Replacement Tracking #1Z89XW710352310440 www.ups.com
below is my PM with chgolatin2/Robert .
Thank you !
Che
Re: exhaust problem
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Quote:
"My tech called your store today about the headers, also, he inspected the exhaust and the parts has tiny open holes which let out exhaust, baffle is lose and the retainer clip in between the 2 outlets is cracked!
I will need this product replaced asap! Now this is costing me money whicn your company wont pay for I have to pay my tech to remove and install the exhaust. This unit doesnt even have a year on it and its already with issues.
I paid $80 for the install and now i will be charge again. Personally I dont know what type of "Quality" products you are selling but your products quality is very questionable. I posted a thread about your "Quality" products. I am not pointing fingers or trying to give you a bad name however I am highly upset that the headers need modification, the exhaust has some issues and my hard earned money is going down the tubes.
Lastly, the exhaust has a real bad rattle. i will contact your store tomorrow.
Robert 5/7/2007
Quote:
"[QUOTE=chgolatin2]I am dropping my car off tomorrow for the mods and i will ask the mechanic to verify the rattling noise and the headers. I will keep you posted but so far the exhaust does have an issue and I am not the first to admit it. Not trying to accuse you of anything just letting you know before hand.
Thanks
Hi Robert,
Not a problem, regardless I will be here to solve the problem. You are first customer to contact me about any issues, is there a link for exhaust issues with my exhaust that I'm not awared of ??? This way I can check and have it taking care of. Thank you !
Che"
Originally Posted by chgolatin2
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Originally Posted by delubozparts
Hi Robert,
With all parts are not always perfect, even with OEM parts are the same. As for the Header from beginning I've already made it very clear if your stock Header have 4 O2 sensors than will required modifications, its been posted in the forum as well. Regardless these are cover under warranty, go ahead e-mail the address where you want the replacement Header and exhaust deliver ???
I will ship out immediately, Please do send back the other Header and exhaust back to me by UPS as soon you receive the replacement. I will reimburse you the shipping cost + $80.00 Labor cost.
Thank you !
Che