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The one on the left controls your side to side movement, is it possible you are too much on the side and striking the side of the shifter underneath? Also the rubber on the front/back shifter (which would be the one hitting the side) may be wearing out. Mine looked kik a dog had chewed it and I could barely get it into reverse. Getting a 9x7 shifter installed fixed it for me, as I included that part.
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