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fab · 04-01-2005, 09:38 AM

More info: I've been in contact with the Porsche service manager through out the whole process.
Here's the scoop-
I bought the car last month from a Mercedes Benz dealer, Flagship Motorcar in Lynnfield. Prior to buying the car I had my mechanic check it out. He noticed an oil leak. I pointed it out to the dealership, Flagship. They said we will have our mechanic fix it. On that agreement I bought the car. Drove it right to a storage unit because we have hada bad winter. It's has been in storage for several weeks. As soon as the weather broke I made an appt. with a Porsche dealership, Herb Chambers Porsche in Boston (different dealership from where I bought the car but happens to be their sister co.) for a routine check up and I was going to have them change the oil. Well guess what...ugh FLAGSHIP never fixed the leak. It has been a battle with them. HORRIBLE CUSTOMER SERVICE!!!!I reported them to the BBB and attorney general office.
Keep in mind I have a standard 60 days 2500 mile warranty with Flagship on a used vehicle. They still gave me a hard time.

Herb Chambers, service manager told me there is no sense in changing the oil because in order to fix the leaks it will have to be drained. The service manager has been so kind. He was fighting for me because the car should have never been sold in that condition. The out come of this story is yes, Flagship will have to pay for this repair.

I do believe my car is in good hands. As for FLAGSHIP MOTORCAR I would advise anyone in the NE area stay away. Once they have your money they don't care about you.

04-01-2005, 09:38 AM	#5
fab Registered User Join Date: Feb 2005 Location: Boston MA Posts: 386	oil leak More info: I've been in contact with the Porsche service manager through out the whole process. Here's the scoop- I bought the car last month from a Mercedes Benz dealer, Flagship Motorcar in Lynnfield. Prior to buying the car I had my mechanic check it out. He noticed an oil leak. I pointed it out to the dealership, Flagship. They said we will have our mechanic fix it. On that agreement I bought the car. Drove it right to a storage unit because we have hada bad winter. It's has been in storage for several weeks. As soon as the weather broke I made an appt. with a Porsche dealership, Herb Chambers Porsche in Boston (different dealership from where I bought the car but happens to be their sister co.) for a routine check up and I was going to have them change the oil. Well guess what...ugh FLAGSHIP never fixed the leak. It has been a battle with them. HORRIBLE CUSTOMER SERVICE!!!!I reported them to the BBB and attorney general office. Keep in mind I have a standard 60 days 2500 mile warranty with Flagship on a used vehicle. They still gave me a hard time. Herb Chambers, service manager told me there is no sense in changing the oil because in order to fix the leaks it will have to be drained. The service manager has been so kind. He was fighting for me because the car should have never been sold in that condition. The out come of this story is yes, Flagship will have to pay for this repair. I do believe my car is in good hands. As for FLAGSHIP MOTORCAR I would advise anyone in the NE area stay away. Once they have your money they don't care about you.